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Federal Aviation Administration, DOT 

Pt. 17, App. A 

(4) The signature of a duly authorized 

legal representative of the initiating 

(b) Pre-disputes shall be filed with 

the ODRA, AGC–70, Federal Aviation 
Administration, telephone (202) 267–3290 
as follows: 

(1) 600 Independence Avenue SW., 

Room 2W100, Washington, DC 20591 for 
filing by hand delivery, courier or 
other form of in-person delivery; 

(2) 800 Independence Avenue SW., 

Washington, DC 20591 [Attention: AGC– 
70, Wilbur Wright Bldg., Room 2W100] 
for filing by U.S. Mail; or 

(3) Numbers (202) 267–3720 or alternate 

(202) 267–1293 for filing by facsimile. 

(c) Upon the filing of a Pre-dispute 

with the ODRA, the ODRA will contact 
the opposing party to offer its services 
pursuant to § 17.57. If the opposing 
party agrees, the ODRA will provide 
Pre-dispute services. If the opposing 
party does not agree, the ODRA Pre- 
dispute file will be closed and no serv-
ice will be provided. 

[76 FR 55221, Sept. 7, 2011, as amended by 
Doc. No. FAA–2017–0075, 82 FR 14429, Mar. 21, 

§ 17.61

Use of alternative dispute reso-


(a) Only non-binding, voluntary ADR 

will be used to attempt to resolve a 
Pre-dispute pursuant to § 17.37. 

(b) ADR conducted under this sub-

part is subject to the confidentiality 
requirements of § 17.39. 














A. The FAA dispute resolution procedures 

encourage the parties to protests and con-
tract disputes to use ADR as the primary 
means to resolve protests and contract dis-
putes, pursuant to the Administrative Dis-
pute Resolution Act of 1996, Public Law 104– 
320, 5 U.S.C. 570–579, and Department of 
Transportation and FAA policies to utilize 
ADR to the maximum extent practicable. 
Under the procedures presented in this part, 
the ODRA encourages parties to consider 
ADR techniques such as case evaluation, me-
diation, or arbitration. 

B. ADR encompasses a number of processes 

and techniques for resolving protests or con-
tract disputes. The most commonly used 
types include: 

(1)  Mediation.  The neutral or compensated 

neutral ascertains the needs and interests of 
both parties and facilitates discussions be-
tween or among the parties and an amicable 
resolution of their differences, seeking ap-
proaches to bridge the gaps between the par-
ties’’ respective positions. The neutral or 
compensated neutral can meet with the par-
ties separately, conduct joint meetings with 
the parties’’ representatives, or employ both 
methods in appropriate cases. 

(2)  Neutral Evaluation. At any stage during 

the ADR process, as the parties may agree, 
the neutral or compensated neutral will pro-
vide a candid assessment and opinion of the 
strengths and weaknesses of the parties’’ po-
sitions as to the facts and law, so as to facili-
tate further discussion and resolution. 

(3)  Binding Arbitration. The ODRA, after 

consultation with the United States Depart-
ment of Justice in accordance with the pro-
visions of the Administrative Disputes Reso-
lution Act offers true binding arbitration in 
cases within its jurisdiction. The ODRA’s 
Guidance for the Use of Binding Arbitration 
may be found on its website at: http:// 

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