90
14 CFR Ch. I (1–1–24 Edition)
§ 121.127
(2) Flight following centers located
at those points necessary—
(i) To ensure the proper monitoring
of the progress of each flight with re-
spect to its departure at the point of
origin and arrival at its destination,
including intermediate stops and diver-
sions therefrom, and maintenance or
mechanical delays encountered at
those points or stops; and
(ii) To ensure that the pilot in com-
mand is provided with all information
necessary for the safety of the flight.
(b) A certificate holder conducting
supplemental operations may arrange
to have flight following facilities pro-
vided by persons other than its employ-
ees, but in such a case the certificate
holder continues to be primarily re-
sponsible for operational control of
each flight.
(c) A flight following system need not
provide for in-flight monitoring by a
flight following center.
(d) The certificate holder’s oper-
ations specifications specify the flight
following system it is authorized to use
and the location of the centers.
[Doc. No. 6258, 29 FR 19195, Dec. 31, 1964, as
amended by Amdt. 121–253, 61 FR 2611, Jan.
26, 1996]
§ 121.127 Flight following system; re-
quirements.
(a) Each certificate holder con-
ducting supplemental operations using
a flight following system must show
that—
(1) The system has adequate facilities
and personnel to provide the informa-
tion necessary for the initiation and
safe conduct of each flight to—
(i) The flight crew of each aircraft;
and
(ii) The persons designated by the
certificate holder to perform the func-
tion of operational control of the air-
craft; and
(2) The system has a means of com-
munication by private or available
public facilities (such as telephone,
telegraph, or radio) to monitor the
progress of each flight with respect to
its departure at the point of origin and
arrival at its destination, including in-
termediate stops and diversions there-
from, and maintenance or mechanical
delays encountered at those points or
stops.
(b) The certificate holder conducting
supplemental operations must show
that the personnel specified in para-
graph (a) of this section, and those it
designates to perform the function of
operational control of the aircraft, are
able to perform their required duties.
[Doc. No. 6258, 29 FR 19195, Dec. 31, 1964, as
amended by Amdt. 121–253, 61 FR 2611, Jan.
26, 1996]
Subpart G—Manual Requirements
§ 121.131 Applicability.
This subpart prescribes requirements
for preparing and maintaining manuals
by all certificate holders.
[Doc. No. 6258, 29 FR 19196, Dec. 31, 1964]
§ 121.133 Preparation.
(a) Each certificate holder shall pre-
pare and keep current a manual for the
use and guidance of flight, ground oper-
ations, and management personnel in
conducting its operations.
(b) For the purpose of this subpart,
the certificate holder may prepare that
part of the manual containing mainte-
nance information and instructions, in
whole or in part, in printed form or
other form acceptable to the Adminis-
trator.
[Doc. No. 28154, 60 FR 65926, Dec. 20, 1995]
§ 121.135 Manual contents.
(a) Each manual accessed in paper
format must display the date of last re-
vision on each page. Each manual
accessed in electronic format must dis-
play the date of last revision in a man-
ner in which a person can immediately
ascertain it. Each manual required by
§ 121.133 must:
(1) Include instructions and informa-
tion necessary to allow the personnel
concerned to perform their duties and
responsibilities with a high degree of
safety;
(2) Be in a form that is easy to revise
and;
(3) Not be contrary to any applicable
Federal regulation and, in the case of a
flag or supplemental operation, any ap-
plicable foreign regulation, or the cer-
tificate holder’s operations specifica-
tions or operating certificate.
91
Federal Aviation Administration, DOT
§ 121.135
(b) The manual may be in two or
more separate parts, containing to-
gether all of the following information,
but each part must contain that part of
the information that is appropriate for
each group of personnel:
(1) General policies.
(2) Duties and responsibilities of each
crewmember, appropriate members of
the ground organization, and manage-
ment personnel.
(3) Reference to appropriate Federal
Aviation Regulations.
(4) Flight dispatching and oper-
ational control, including procedures
for coordinated dispatch or flight con-
trol or flight following procedures, as
applicable.
(5) En route flight, navigation, and
communication procedures, including
procedures for the dispatch or release
or continuance of flight if any item of
equipment required for the particular
type of operation becomes inoperative
or unserviceable en route.
(6) For domestic or flag operations,
appropriate information from the en
route operations specifications, includ-
ing for each approved route the types
of airplanes authorized, the type of op-
eration such as VFR, IFR, day, night,
etc., and any other pertinent informa-
tion.
(7) For supplemental operations, ap-
propriate information from the oper-
ations specifications, including the
area of operations authorized, the
types of airplanes authorized, the type
of operation such as VFR, IFR, day,
night, etc., and any other pertinent in-
formation.
(8) Appropriate information from the
airport operations specifications, in-
cluding for each airport—
(i) Its location (domestic and flag op-
erations only);
(ii) Its designation (regular, alter-
nate, provisional, etc.) (domestic and
flag operations only);
(iii) The types of airplanes authorized
(domestic and flag operations only);
(iv) Instrument approach procedures;
(v) Landing and takeoff minimums;
and
(vi) Any other pertinent information.
(9) Takeoff, en route, and landing
weight limitations.
(10) For ETOPS, airplane perform-
ance data to support all phases of these
operations.
(11) Procedures for familiarizing pas-
sengers with the use of emergency
equipment, during flight.
(12) Emergency equipment and proce-
dures.
(13) The method of designating suc-
cession of command of flight crew-
members.
(14) Procedures for determining the
usability of landing and takeoff areas,
and for disseminating pertinent infor-
mation thereon to operations per-
sonnel.
(15) Procedures for operating in peri-
ods of ice, hail, thunderstorms, turbu-
lence, or any potentially hazardous me-
teorological condition.
(16) Each training program cur-
riculum required by § 121.403.
(17) Instructions and procedures for
maintenance, preventive maintenance,
and servicing.
(18) Time limitations, or standards
for determining time limitations, for
overhauls, inspections, and checks of
airframes, engines, propellers, appli-
ances and emergency equipment.
(19) Procedures for refueling aircraft,
eliminating fuel contamination, pro-
tection from fire (including electro-
static protection), and supervising and
protecting passengers during refueling.
(20) Airworthiness inspections, in-
cluding instructions covering proce-
dures, standards, responsibilities, and
authority of inspection personnel.
(21) Methods and procedures for
maintaining the aircraft weight and
center of gravity within approved lim-
its.
(22) Where applicable, pilot and dis-
patcher route and airport qualification
procedures.
(23) Accident notification procedures.
(24) After February 15, 2008, for pas-
senger flag operations and for those
supplemental operations that are not
all-cargo operations outside the 48 con-
tiguous States and Alaska,
(i) For ETOPS greater than 180 min-
utes a specific passenger recovery plan
for each ETOPS Alternate Airport used
in those operations, and
(ii) For operations in the North Polar
Area and South Polar Area a specific
92
14 CFR Ch. I (1–1–24 Edition)
§ 121.137
passenger recovery plan for each diver-
sion airport used in those operations.
(25)(i) Procedures and information, as
described in paragraph (b)(25)(ii) of this
section, to assist each crewmember and
person performing or directly super-
vising the following job functions in-
volving items for transport on an air-
craft:
(A) Acceptance;
(B) Rejection;
(C) Handling;
(D) Storage incidental to transport;
(E) Packaging of company material;
or
(F) Loading.
(ii) Ensure that the procedures and
information described in this para-
graph are sufficient to assist the per-
son in identifying packages that are
marked or labeled as containing haz-
ardous materials or that show signs of
containing undeclared hazardous mate-
rials. The procedures and information
must include:
(A) Procedures for rejecting packages
that do not conform to the Hazardous
Materials Regulations in 49 CFR parts
171 through 180 or that appear to con-
tain undeclared hazardous materials;
(B) Procedures for complying with
the hazardous materials incident re-
porting requirements of 49 CFR 171.15
and 171.16 and discrepancy reporting re-
quirements of 49 CFR 175.31
(C) The certificate holder’s hazmat
policies and whether the certificate
holder is authorized to carry, or is pro-
hibited from carrying, hazardous mate-
rials; and
(D) If the certificate holder’s oper-
ations specifications permit the trans-
port of hazardous materials, procedures
and information to ensure the fol-
lowing:
(
1
) That packages containing haz-
ardous materials are properly offered
and accepted in compliance with 49
CFR parts 171 through 180;
(
2
) That packages containing haz-
ardous materials are properly handled,
stored, packaged, loaded, and carried
on board an aircraft in compliance
with 49 CFR parts 171 through 180;
(
3
) That the requirements for Notice
to the Pilot in Command (49 CFR
175.33) are complied with; and
(
4
) That aircraft replacement parts,
consumable materials or other items
regulated by 49 CFR parts 171 through
180 are properly handled, packaged, and
transported.
(26) Other information or instruc-
tions relating to safety.
(c) Each certificate holder shall
maintain at least one complete copy of
the manual at its principal base of op-
erations.
[Doc. No. 6258, 29 FR 19196, Dec. 31, 1964, as
amended by Amdt. 121–104, 38 FR 14915, June
7, 1973; Amdt. 121–106, 38 FR 22377, Aug. 20,
1973; Amdt. 121–143, 43 FR 22641, May 25, 1978;
Amdt. 121–162, 45 FR 46739, July 10, 1980;
Amdt. 121–251, 60 FR 65926, Dec. 20, 1995;
Amdt. 121–250, 60 FR 65948, Dec. 20, 1995;
Amdt. 121–316, 70 FR 58823, Oct. 7, 2005; Amdt.
121–329, 72 FR 1879, Jan. 16, 2007; Docket No.
FAA–2022–0912; Amdt. No. 121–388, 88 FR
34443, May 30, 2023]
§ 121.137 Distribution and availability.
(a) Each certificate holder shall fur-
nish copies of the manual required by
§ 121.133 (and the changes and additions
thereto) or appropriate parts of the
manual to—
(1) Its appropriate ground operations
and maintenance personnel;
(2) Crewmembers; and
(3) Representatives of the Adminis-
trator assigned to it.
(b) Each person to whom a manual or
appropriate parts of it are furnished
under paragraph (a) of this section
shall keep it up-to-date with the
changes and additions furnished to
that person and shall have the manual
or appropriate parts of it accessible
when performing assigned duties.
(c) For the purpose of complying with
paragraph (a) of this section, a certifi-
cate holder may furnish the persons
listed therein the maintenance part of
the manual in printed form or other
form, acceptable to the Administrator,
that is retrievable in the English lan-
guage.
[Doc. No. 6258, 29 FR 19196, Dec. 31, 1964, as
amended by Amdt. 121–71, 35 FR 17176, Nov. 7,
1970; Amdt. 121–162, 45 FR 46739, July 10, 1980;
Amdt. 121–262, 62 FR 13256, Mar. 19, 1997]
§ 121.139 Manual accessibility: Supple-
mental operations.
Each certificate holder conducting
supplemental operations must ensure
the appropriate parts of the manual are
accessible to flight, ground, and main-
tenance personnel at all times when