157
Federal Aviation Administration, DOT
§ 121.369
is carried out under the supervision
and control of the certificate holder.
(e) Each certificate holder who con-
tracts for maintenance, preventive
maintenance, or alterations must de-
velop and implement policies, proce-
dures, methods, and instructions for
the accomplishment of all contracted
maintenance, preventive maintenance,
and alterations. These policies, proce-
dures, methods, and instructions must
provide for the maintenance, preven-
tive maintenance, and alterations to be
performed in accordance with the cer-
tificate holder’s maintenance program
and maintenance manual.
(f) Each certificate holder who con-
tracts for maintenance, preventive
maintenance, or alterations must en-
sure that its system for the continuing
analysis and surveillance of the main-
tenance, preventive maintenance, and
alterations carried out by the mainte-
nance provider, as required by
§ 121.373(a), contains procedures for
oversight of all contracted covered
work.
(g) The policies, procedures, methods,
and instructions required by para-
graphs (e) and (f) of this section must
be acceptable to the FAA and included
in the certificate holder’s maintenance
manual as required by§ 121.369(b)(10).
(h) Each certificate holder who con-
tracts for maintenance, preventive
maintenance, or alterations must pro-
vide to its responsible Flight Standards
office, in a format acceptable to the
FAA, a list that includes the name and
physical (street) address, or addresses,
where the work is carried out for each
maintenance provider that performs
work for the certificate holder, and a
description of the type of maintenance,
preventive maintenance, or alteration
that is to be performed at each loca-
tion. The list must be updated with
any changes, including additions or de-
letions, and the updated list provided
to the FAA in a format acceptable to
the FAA by the last day of each cal-
endar month.
[Docket FAA–2011–1136, Amdt. 121–371, 80 FR
11546, Mar. 4, 2015, as amended by Docket
FAA–2018–0119, Amdt. 121–380, 83 FR 9173,
Mar. 5, 2018]
§ 121.369 Manual requirements.
(a) The certificate holder shall put in
its manual a chart or description of the
certificate holder’s organization re-
quired by § 121.365 and a list of persons
with whom it has arranged for the per-
formance of any of its required inspec-
tions, other maintenance, preventive
maintenance, or alterations, including
a general description of that work.
(b) The certificate holder’s manual
must contain the programs required by
§ 121.367 that must be followed in per-
forming maintenance, preventive
maintenance, and alterations of that
certificate holder’s airplanes, including
airframes, aircraft engines, propellers,
appliances, emergency equipment, and
parts thereof, and must include at least
the following:
(1) The method of performing routine
and nonroutine maintenance (other
than required inspections), preventive
maintenance, and alterations.
(2) A designation of the items of
maintenance and alteration that must
be inspected (required inspections), in-
cluding at least those that could result
in a failure, malfunction, or defect en-
dangering the safe operation of the air-
craft, if not performed properly or if
improper parts or materials are used.
(3) The method of performing re-
quired inspections and a designation by
occupational title of personnel author-
ized to perform each required inspec-
tion.
(4) Procedures for the reinspection of
work performed pursuant to previous
required inspection findings (
buy-back
procedures
).
(5) Procedures, standards, and limits
necessary for required inspections and
acceptance or rejection of the items re-
quired to be inspected and for periodic
inspection and calibration of precision
tools, measuring devices, and test
equipment.
(6) Procedures to ensure that all re-
quired inspections are performed.
(7) Instructions to prevent any per-
son who performs any item of work
from performing any required inspec-
tion of that work.
(8) Instructions and procedures to
prevent any decision of an inspector,
regarding any required inspection from
being countermanded by persons other
158
14 CFR Ch. I (1–1–24 Edition)
§§ 121.370–121.370a
than supervisory personnel of the in-
spection unit, or a person at that level
of administrative control that has
overall responsibility for the manage-
ment of both the required inspection
functions and the other maintenance,
preventive maintenance, and alter-
ations functions.
(9) Procedures to ensure that re-
quired inspections, other maintenance,
preventive maintenance, and alter-
ations that are not completed as a re-
sult of shift changes or similar work
interruptions are properly completed
before the aircraft is released to serv-
ice.
(10) Policies, procedures, methods,
and instructions for the accomplish-
ment of all maintenance, preventive
maintenance, and alterations carried
out by a maintenance provider. These
policies, procedures, methods, and in-
structions must be acceptable to the
FAA and provide for the maintenance,
preventive maintenance, and alter-
ations to be performed in accordance
with the certificate holder’s mainte-
nance program and maintenance man-
ual.
(c) The certificate holder must set
forth in its manual a suitable system
(which may include a coded system)
that provides for preservation and re-
trieval of information in a manner ac-
ceptable to the Administrator and that
provides—
(1) A description (or reference to data
acceptable to the Administrator) of the
work performed;
(2) The name of the person per-
forming the work if the work is per-
formed by a person outside the organi-
zation of the certificate holder; and
(3) The name or other positive identi-
fication of the individual approving the
work.
[Doc. No. 6258, 29 FR 19210, Dec. 31, 1964, as
amended by Amdt. 121–94, 37 FR 15983, Aug. 9,
1972; Amdt. 121–106, 38 FR 22378, Aug. 20, 1973;
Docket FAA–2011–1136, Amdt. 121–371, 80 FR
11546, Mar. 4, 2015]
§§ 121.370–121.370a [Reserved]
§ 121.371 Required inspection per-
sonnel.
(a) No person may use any person to
perform required inspections unless the
person performing the inspection is ap-
propriately certificated, properly
trained, qualified, and authorized to do
so.
(b) No person may allow any person
to perform a required inspection un-
less, at that time, the person per-
forming that inspection is under the
supervision and control of an inspec-
tion unit.
(c) No person may perform a required
inspection if he performed the item of
work required to be inspected.
(d) Each certificate holder shall
maintain, or shall determine that each
person with whom it arranges to per-
form its required inspections main-
tains, a current listing of persons who
have been trained, qualified, and au-
thorized to conduct required inspec-
tions. The persons must be identified
by name, occupational title, and the
inspections that they are authorized to
perform. The certificate holder (or per-
son with whom it arranges to perform
its required inspections) shall give
written information to each person so
authorized describing the extent of his
responsibilities, authorities, and
inspectional limitations. The list shall
be made available for inspection by the
Administrator upon request.
§ 121.373 Continuing analysis and sur-
veillance.
(a) Each certificate holder shall es-
tablish and maintain a system for the
continuing analysis and surveillance of
the performance and effectiveness of
its inspection program and the pro-
gram covering other maintenance, pre-
ventive maintenance, and alterations
and for the correction of any deficiency
in those programs, regardless of wheth-
er those programs are carried out by
the certificate holder or by another
person.
(b) Whenever the Administrator finds
that either or both of the programs de-
scribed in paragraph (a) of this section
does not contain adequate procedures
and standards to meet the require-
ments of this part, the certificate hold-
er shall, after notification by the Ad-
ministrator, make any changes in
those programs that are necessary to
meet those requirements.
(c) A certificate holder may petition
the Administrator to reconsider the
notice to make a change in a program.