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96 

14 CFR Ch. I (1–1–24 Edition) 

§ 16.11 

Subpart B—General Rules Appli-

cable to Complaints, Pro-
ceedings Initiated by the FAA, 
and Appeals 

§ 16.11

General processes. 

(a) Under the authority of 49 U.S.C. 

40113 and 47121, the Director may con-
duct investigations, issue orders, and 
take such other actions as are nec-
essary to fulfill the purposes of this 
part. This includes the extension of 
any time period prescribed, where nec-
essary or appropriate for a fair and 
complete consideration of matters be-
fore the agency, prior to issuance of 
the Director’s Determination. 

(b) Notwithstanding any other provi-

sion of this part, upon finding that cir-
cumstances require expedited handling 
of a particular case or controversy, the 
Director may issue an order directing 
any of the following prior to the 
issuance of the Director’s Determina-
tion: 

(1) Shortening the time period for 

any action under this part consistent 
with due process; 

(2) If other adequate opportunity to 

respond to pleadings is available, 
eliminating the reply, rebuttal, or 
other actions prescribed by this part; 

(3) Designating alternative methods 

of service; or 

(4) Directing such other measures as 

may be required. 

(c) Other than those matters con-

cerning a Corrective Action Plan, the 
jurisdiction of the Director terminates 
upon the issuance of the Director’s De-
termination. All matters arising dur-
ing the appeal period, such as requests 
for extension of time to make an ap-
peal, will be addressed by the Associate 
Administrator. 

(d) The Director may transfer to the 

FAA Deputy Assistant Administrator 
for Civil Rights or Office of Civil 
Rights designee the authority to pre-
pare and issue Director’s Determina-
tions pursuant to § 16.31 for complaints 
alleging violations of section 505(d) of 
the Airport and Airway Improvement 
Act of 1982, and the requirements con-
cerning civil rights and/or Disadvan-
taged Business Enterprise (DBE) issues 
contained in 49 U.S.C. 47107(e) and 49 
U.S.C. 47113; 49 U.S.C. 47123; 49 U.S.C. 
322, as amended; 49 CFR parts 23 and/or 

26; and/or grant assurance 30 and/or 
grant assurance 37. 

[Doc. No. 27783, 61 FR 54004, Oct. 16, 1996, as 
amended at Amdt. 16–1, 78 FR 56142, Sept. 12, 
2013] 

§ 16.13

Filing of documents. 

Except as otherwise provided in this 

part, documents shall be filed with the 
FAA during a proceeding under this 
part as follows: 

(a) 

Filing address. Documents filed 

under this Part shall be filed with the 
Office of the Chief Counsel, Attention: 
FAA Part 16 Docket Clerk, AGC–600, 
Federal Aviation Administration, 800 
Independence Avenue SW., Washington, 
DC 20591. Documents to be filed with a 
hearing officer shall be filed at the ad-
dress and in the manner stated in the 
hearing order. 

(b) 

Date and method of filing. Filing of 

any document shall be by personal de-
livery or mail as defined in this part, 
by facsimile (when confirmed by filing 
on the same date by one of the fore-
going methods), or electronically as set 
forth in paragraph (h) of this section. 
Unless the date is shown to be inac-
curate, documents filed with the FAA 
shall be deemed to be filed on the date 
of personal delivery, on the mailing 
date shown on the certificate of serv-
ice, on the date shown on the postmark 
if there is no certificate of service, on 
the send date shown on the facsimile 
(provided filing has been confirmed 
through one of the foregoing methods), 
or on the mailing date shown by other 
evidence if there is no certificate of 
service and no postmark. Unless the 
date is shown to be inaccurate, docu-
ments filed electronically shall be 
deemed to be filed on the date shown 
on the certificate of service or, if none, 
the date of electronic transmission to 
the last party required to be served. 

(c) 

Number of copies. With the excep-

tion of electronic filing or unless oth-
erwise specified, an executed original 
and three copies of each document 
shall be filed with the FAA Part 16 
Docket Clerk. One of the three copies 
shall not be stapled, bound or hole- 
punched. Copies need not be signed, but 
the name of the person signing the 
original shall be shown. If a hearing 
order has been issued in the case, one 
of the three copies shall be filed with 

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97 

Federal Aviation Administration, DOT 

§ 16.13 

the hearing officer unless otherwise 
prescribed by the hearing officer. 

(d) 

Form.  Documents filed under this 

part shall: 

(1) Be typewritten or legibly printed; 
(2) Include, in the case of docketed 

proceedings, the docket number of the 
proceeding on the front page; and 

(3) Be marked to identify personal, 

privileged or proprietary information. 
Decisions for the publication and re-
lease of these documents will be made 
in accordance with 5 U.S.C. 552 and 49 
CFR part 7. 

(e) 

Signing of documents and other pa-

pers.  The original of every document 
filed shall be signed by the person fil-
ing it or the person’s duly authorized 
representative. The signature shall 
serve as a certification that the signer 
has read the document and, based on 
reasonable inquiry and to the best of 
the signer’s knowledge, information, 
and belief, the document is— 

(1) Consistent with this part; 
(2) Warranted by existing law or that 

a good faith argument exists for exten-
sion, modification, or reversal of exist-
ing law; and 

(3) Not interposed for any improper 

purpose, such as to harass or to cause 
unnecessary delay or needless increase 
in the cost of the administrative proc-
ess. 

(f) 

Designation of person to receive serv-

ice.  The initial document filed by any 
person shall state on the first page the 
name, physical address, telephone 
number, facsimile number, if any, and 
email address, if filing electronically, 
of the person(s) to be served with docu-
ments in the proceeding. If any of these 
items change during the proceeding, 
the person shall promptly file notice of 
the change with the FAA Part 16 Dock-
et Clerk and the hearing officer and 
shall serve the notice on all parties. 

(g) 

Docket numbers. Each submission 

identified as a complaint under this 
part by the submitting person will be 
assigned a docket number. 

(h) 

Electronic filing. (1) The initial 

complaint may be served electronically 
upon the respondent only if the re-
spondent has previously agreed with 
the complainant in writing to partici-
pate in electronic filing. Documents 
may be filed under this Part electroni-
cally by sending an email containing 

(an) attachment(s) of (a) PDF file(s) of 
the required pleading to the FAA 
Docket Clerk, and the person des-
ignated in paragraph (h)(3) of this sec-
tion. 

(2) The subject line of the email must 

contain the names of the complainant 
and respondent, and must contain the 
FAA docket number (if assigned). The 
size of each email must be less than 10 
MB. Email attachments containing 
executable files (e.g., .exe and .vbs 
files) will not be accepted. 

(3) The email address at which the 

parties may file the documents de-
scribed in this section is 

9-AWA-AGC- 

Part-16@faa.gov.  No acknowledgement 
or receipt will be provided by the FAA 
to parties using this method. A party 
filing electronically as described in 
this section must provide to the FAA 
Part 16 Docket Clerk and the opposing 
party an email address of the person 
designated by the party to receive 
pleadings. 

(4) By filing a pleading or document 

electronically as described in this sec-
tion, a party waives the rights under 
this part for service by the opposing 
party and the FAA by methods other 
than email. If a party subsequently de-
cides to ‘‘opt-out’’ of electronic filing, 
that party must so notify the FAA 
Part 16 Docket Clerk and the other 
party in writing, from which time the 
FAA and the parties will begin serving 
the opting-out party in accordance 
with §§ 16.13 and 16.15. This subsection 
only exempts the parties from the fil-
ing and service requirements in 
§ 16.13(a) (with the exception that 
‘‘Documents to be filed with a hearing 
officer shall be filed at the address and 
in the manner stated in the hearing 
order.’’), the method of filing require-
ments in § 16.13(b), and the number of 
documents requirements in § 16.13(c). 

(i) 

Internet accessibility of documents 

filed in the Hearing Docket. (1) Unless 
protected from public disclosure, all 
documents filed in the Hearing Docket 
are accessible through the Federal 
Docket Management System (FDMS): 
http://www.regulations.gov.  To access a 
particular case file, use the FDMS 
number assigned to the case. 

(2) Determinations issued by the Di-

rector and Associate Administrator in 

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98 

14 CFR Ch. I (1–1–24 Edition) 

§ 16.15 

Part 16 cases, indexes of decisions, con-
tact information for the FAA Hearing 
Docket, the rules of practice, and other 
information are available on the FAA 
Office of Airports’ Web site at: 

http:// 

part16.airports.faa.gov/index.cfm. 

[Doc. No. 27783, 61 FR 54004, Oct. 16, 1996, as 
amended at Amdt. 16–1, 78 FR 56142, Sept. 12, 
2013] 

§ 16.15

Service of documents on the 

parties and the agency. 

Except as otherwise provided in this 

part, documents shall be served as fol-
lows: 

(a) 

Whom must be served. Copies of all 

documents filed with the FAA Part 16 
Docket Clerk shall be served by the 
persons filing them on all parties to 
the proceeding. A certificate of service 
shall accompany all documents when 
they are tendered for filing and shall 
certify concurrent service on the FAA 
and all parties. Certificates of service 
shall be in substantially the following 
form: 

I hereby certify that I have this day served 

the foregoing [name of document] on the fol-
lowing persons at the following addresses, 
facsimile numbers (if also served by fac-
simile), or email address (if served electroni-
cally in accordance with § 16.13(h)), by [speci-
fy method of service]: 

[list persons, addresses, facsimile numbers, 
email addresses (as applicable)] 

Dated this 

_

day of 

_

, 20

_

[signature], for [party] 

(b) Method of service. Except as oth-

erwise agreed by the parties and, if ap-
plicable, the hearing officer, the meth-
od of service is the same as set forth in 
§ 16.13(b) for filing documents. 

(c) 

Where service shall be made. Serv-

ice shall be made to the persons identi-
fied in accordance with § 16.13(f). If no 
such person has been designated, serv-
ice shall be made on the party. 

(d) 

Presumption of service. There shall 

be a presumption of lawful service— 

(1) When acknowledgment of receipt 

is by a person who customarily or in 
the ordinary course of business re-
ceives mail at the address of the party 
or of the person designated under 
§ 16.13(f); 

(2) When a properly addressed enve-

lope, sent to the most current address 
submitted under § 16.13(f), has been re-

turned as undeliverable, unclaimed, or 
refused; or 

(3) When the party serving the docu-

ment electronically has a confirmation 
statement demonstrating that the 
email was properly sent to a party cor-
rectly addressed. 

(e) 

Date of service. The date of service 

shall be determined in the same man-
ner as the filing date under § 16.13(b). 

[Doc. No. 27783, 61 FR 54004, Oct. 16, 1996, as 
amended at Amdt. 16–1, 78 FR 56143, Sept. 12, 
2013] 

§ 16.17

Computation of time. 

This section applies to any period of 

time prescribed or allowed by this part, 
by notice or order of the hearing offi-
cer, or by an applicable statute. 

(a) The date of an act, event, or de-

fault, after which a designated time pe-
riod begins to run, is not included in a 
computation of time under this part. 

(b) The last day of a time period is 

included in a computation of time un-
less it is a Saturday, Sunday, or legal 
holiday for the FAA, in which case, the 
time period runs until the end of the 
next day that is not a Saturday, Sun-
day, or legal holiday. 

(c) Whenever a party has the right or 

is required to do some act within a pre-
scribed period after service of a docu-
ment upon the party, and the docu-
ment is served on the party by first 
class mail or certified mail, 5 days 
shall be added to the prescribed period. 

[Doc. No. 27783, 61 FR 54004, Oct. 16, 1996, as 
amended at Amdt. 16–1, 78 FR 56143, Sept. 12, 
2013] 

§ 16.19

Motions. 

(a) 

General.  An application for an 

order or ruling not otherwise specifi-
cally provided for in this part shall be 
by motion. Unless otherwise ordered by 
the agency, the filing of a motion will 
not stay the date that any action is 
permitted or required by this part. 

(b) 

Form and contents. Unless made 

during a hearing, motions shall be 
made in writing, shall state with par-
ticularity the relief sought and the 
grounds for the relief sought, and shall 
be accompanied by affidavits or other 
evidence relied upon. Motions intro-
duced during hearings may be made 
orally on the record, unless the hearing 
officer directs otherwise. 

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