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121 

Federal Aviation Administration, DOT 

§ 17.23 

(7) Unless timely objection is made, 

documents properly filed with the 
ODRA will be deemed admitted into 
the administrative record. 

(j) Hearings are not typically held in 

bid protests. The DRO or Special Mas-
ter may conduct hearings, and may 
limit the hearings to the testimony of 
specific witnesses and/or presentations 
regarding specific issues. The DRO or 
Special Master shall control the nature 
and conduct of all hearings, including 
the sequence and extent of any testi-
mony. Hearings will be conducted: 

(1) Where the DRO or Special Master 

determines that there are complex fac-
tual issues in dispute that cannot ade-
quately or efficiently be developed 
solely by means of written presen-
tations and/or that resolution of the 
controversy will be dependent on his/ 
her assessment of the credibility of 
statements provided by individuals 
with first-hand knowledge of the facts; 
or 

(2) Upon request of any party to the 

protest, unless the DRO or Special 
Master finds specifically that a hearing 
is unnecessary and that no party will 
be prejudiced by limiting the record in 
the adjudication to the parties’ written 
submissions. All witnesses at any such 
hearing shall be subject to cross-exam-
ination by the opposing party and to 
questioning by the DRO or Special 
Master. 

(k) The Director of the ODRA may 

review the status of any protest in the 
Adjudicative Process with the DRO or 
Special Master. 

(l) After the closing of the adminis-

trative record, the DRO or Special 
Master will prepare and submit find-
ings and recommendations to the 
ODRA that shall contain the following: 

(1) Findings of fact; 
(2) Application of the principles of 

the AMS, and any applicable law or au-
thority to the findings of fact; 

(3) A recommendation for a final 

FAA order; and 

(4) If appropriate, suggestions for fu-

ture FAA action. 

(m) In preparing findings and rec-

ommendations in protests, the DRO or 
Special Master, using the preponder-
ance of the evidence standard, shall 
consider whether the Product Team ac-
tions in question were consistent with 

the requirements of the AMS, had a ra-
tional basis, and whether the Product 
Team decision was arbitrary, capri-
cious or an abuse of discretion. Not-
withstanding the above, allegations 
that government officials acted with 
bias or in bad faith must be established 
by clear and convincing evidence. 

(n) The DRO or Special Master has 

broad discretion to recommend a rem-
edy that is consistent with § 17.23. 

(o) A DRO or Special Master shall 

submit findings and recommendations 
only to the Director of the ODRA or 
the Director’s designee. The findings 
and recommendations will be released 
to the parties and to the public upon 
issuance of the final FAA order in the 
case. If an ODRA protective order was 
issued in connection with the protest, 
or if a protest involves proprietary or 
competition-sensitive information, a 
redacted version of the findings and 
recommendations, omitting any pro-
tected information, shall be prepared 
wherever possible and released to the 
public, as soon as is practicable, along 
with a copy of the final FAA order. 
Only persons admitted by the ODRA 
under the protective order and Govern-
ment personnel shall be provided cop-
ies of the unredacted findings and rec-
ommendations that contain propri-
etary or competition-sensitive infor-
mation. 

(p) Other than communications re-

garding purely procedural matters or 
ADR, there shall be no substantive 

ex 

parte  communication between ODRA 
personnel and any principal or rep-
resentative of a party concerning a 
pending or potentially pending matter. 
A potential or serving ADR neutral 
may communicate on an 

ex parte basis 

to establish or conduct the ADR. 

§ 17.23

Protest remedies. 

(a) The ODRA has broad discretion to 

recommend and impose protest rem-
edies that are consistent with the AMS 
and applicable law. Such remedies may 
include, but are not limited to one or a 
combination of, the following: 

(1) Amend the SIR; 
(2) Refrain from exercising options 

under the contract; 

(3) Issue a new SIR; 
(4) Require a recompetition or reval-

uation; 

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122 

14 CFR Ch. I (1–1–24 Edition) 

§ 17.25 

(5) Terminate an existing contract 

for the FAA’s convenience; 

(6) Direct an award to the protester; 
(7) Award bid and proposal costs; or 
(8) Any other remedy consistent with 

the AMS that is appropriate under the 
circumstances. 

(b) In determining the appropriate 

recommendation, the ODRA may con-
sider the circumstances surrounding 
the procurement or proposed procure-
ment including, but not limited to: the 
nature of the procurement deficiency; 
the degree of prejudice to other parties 
or to the integrity of the acquisition 
system; the good faith of the parties; 
the extent of performance completed; 
the feasibility of any proposed remedy; 
the urgency of the procurement; the 
cost and impact of the recommended 
remedy; and the impact on the Agen-
cy’s mission. 

(c) Attorney’s fees of a prevailing 

protester are allowable to the extent 
permitted by the Equal Access to Jus-
tice Act, 5 U.S.C. 504(a)(1) (EAJA) and 
14 CFR part 14. 

Subpart C—Contract Disputes 

§ 17.25

Dispute resolution process for 

contract disputes. 

(a) All contract disputes arising 

under contracts subject to the AMS 
shall be resolved under this subpart. 

(b) Contract disputes shall be filed 

with the ODRA pursuant to § 17.27. 

(c) The ODRA has broad discretion to 

recommend remedies for a contract 
dispute that are consistent with the 
AMS and applicable law, including 
such equitable remedies or other rem-
edies as it deems appropriate. 

§ 17.27

Filing a contract dispute. 

(a) Contract disputes must be in writ-

ing and should contain: 

(1) The contractor’s name, address, 

telephone and Fax numbers and the 
name, address, telephone and Fax num-
bers of the contractor’s legal represent-
ative(s) (if any) for the contract dis-
pute; 

(2) The contract number and the 

name of the Contracting Officer; 

(3) A detailed chronological state-

ment of the facts and of the legal 
grounds underlying the contract dis-
pute, broken down by individual claim 

item, citing to relevant contract provi-
sions and attaching copies of the con-
tract and other relevant documents; 

(4) Information establishing the 

ODRA’s jurisdiction and the timeliness 
of the contract dispute; 

(5) A request for a specific remedy, 

and the amount, if known, of any mon-
etary remedy requested, together with 
pertinent cost information and docu-
mentation (

e.g., invoices and cancelled 

checks). Supporting documentation 
should be broken down by individual 
claim item and summarized; and 

(6) The signature of a duly authorized 

representative of the initiating party. 

(b) Contract Disputes shall be filed 

with the ODRA, AGC–70, Federal Avia-
tion Administration, telephone (202) 
267–3290 as follows: 

(1) 600 Independence Avenue SW., 

Room 2W100, Washington, DC 20591 for 
filing by hand delivery, courier or 
other form of in-person delivery; 

(2) 800 Independence Avenue SW., 

Washington, DC 20591 [Attention: AGC– 
70, Wilbur Wright Bldg., Room 2W100] 
for filing by U.S. Mail; or 

(3) Numbers (202) 267–3720 or alternate 

(202) 267–1293 for filing by facsimile. 

(c) A contract dispute against the 

FAA shall be filed with the ODRA 
within two (2) years of the accrual of 
the contract claim involved. A con-
tract dispute by the FAA against a 
contractor (excluding contract disputes 
alleging warranty issues, fraud or la-
tent defects) likewise shall be filed 
within two (2) years of the accrual of 
the contract claim. If an underlying 
contract entered into prior to the effec-
tive date of this part provides for time 
limitations for filing of contract dis-
putes with the ODRA, which differ 
from the aforesaid two (2) year period, 
the limitation periods in the contract 
shall control over the limitation period 
of this section. In no event will either 
party be permitted to file with the 
ODRA a contract dispute seeking an 
equitable adjustment or other damages 
after the contractor has accepted final 
contract payment, with the exception 
of FAA contract disputes related to 
warranty issues, gross mistakes 
amounting to fraud or latent defects. 
FAA contract disputes against the con-
tractor based on warranty issues must 
be filed within the time specified under 

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