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113 

Federal Aviation Administration, DOT 

Pt. 17 

(3) Ex parte communications regard-

ing solely matters of agency procedure 
or practice are not prohibited by this 
section. 

[Doc. No. 27783, 61 FR 54004, Oct. 16, 1996. Re-
designated at Amdt. 16–1, 78 FR 56148, Sept. 
12, 2013] 

§ 16.303

Procedures for handling ex 

parte communications. 

A decisional employee who receives 

or who makes or knowingly causes to 
be made a communication prohibited 
by § 16.303 shall place in the public 
record of the proceeding: 

(a) All such written communications; 
(b) Memoranda stating the substance 

of all such oral communications; and 

(c) All written responses, and memo-

randa stating the substance of all oral 
responses, to the materials described in 
paragraphs (a) and (b) of this section. 

[Doc. No. 27783, 61 FR 54004, Oct. 16, 1996. Re-
designated at Amdt. 16–1, 78 FR 56148, Sept. 
12, 2013] 

§ 16.305

Requirement to show cause 

and imposition of sanction. 

(a) Upon receipt of a communication 

knowingly made or knowingly caused 
to be made by a party in violation of 
§ 16.303, the Associate Administrator or 
his designee or the hearing officer may, 
to the extent consistent with the inter-
ests of justice and the policy of the un-
derlying statutes, require the party to 
show cause why his or her claim or in-
terest in the proceeding should not be 
dismissed, denied, disregarded, or oth-
erwise adversely affected on account of 
such violation. 

(b) The Associate Administrator 

may, to the extent consistent with the 
interests of justice and the policy of 
the underlying statutes administered 
by the FAA, consider a violation of 
this subpart sufficient grounds for a de-
cision adverse to a party who has 
knowingly committed such violation or 
knowingly caused such violation to 
occur. 

[Doc. No. 27783, 61 FR 54004, Oct. 16, 1996. Re-
designated at Amdt. 16–1, 78 FR 56148, Sept. 
12, 2013] 

PART 17—PROCEDURES FOR PRO-

TESTS AND CONTRACT DISPUTES 

Subpart A—General 

Sec. 
17.1

Applicability. 

17.3

Definitions. 

17.5

Delegation of authority. 

17.7

Filing and computation of time. 

17.9

Protective orders. 

Subpart B—Protests 

17.11

Matters not subject to protest. 

17.13

Dispute resolution process for pro-

tests. 

17.15

Filing a protest. 

17.17

Initial protest procedures. 

17.19

Motions practice and dismissal or 

summary decision of protests. 

17.21

Adjudicative Process for protests. 

17.23

Protest remedies. 

Subpart C—Contract Disputes 

17.25

Dispute resolution process for con-

tract disputes. 

17.27

Filing a contract dispute. 

17.29

Informal resolution period. 

17.31

Dismissal or summary decision of con-

tract disputes. 

17.33

Adjudicative Process for contract dis-

putes. 

Subpart D—Alternative Dispute Resolution 

17.35

Use of alternative dispute resolution. 

17.37

Election of alternative dispute resolu-

tion process. 

17.39

Confidentiality of ADR. 

Subpart E—Finality and Review 

17.41

Final orders. 

17.43

Judicial review. 

17.45

Conforming amendments. 

17.47

Reconsideration. 

Subpart F—Other Matters 

17.49

Sanctions. 

17.51

Decorum and professional conduct. 

17.53

Orders and subpoenas for testimony 

and document production. 

17.55

Standing orders of the ODRA director. 

Subpart G—Pre-Disputes 

17.57

Dispute resolution process for Pre-dis-

putes. 

17.59

Filing a Pre-dispute. 

17.61

Use of alternative dispute resolution. 

A

PPENDIX

TO

P

ART

17—A

LTERNATIVE

D

IS

-

PUTE

R

ESOLUTION

(ADR) 

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114 

14 CFR Ch. I (1–1–24 Edition) 

§ 17.1 

A

UTHORITY

: 5 U.S.C. 570–581, 49 U.S.C. 

106(f)(2), 40110, 40111, 40112, 46102, 46014, 46105, 
46109, and 46110. 

S

OURCE

: 76 FR 55221, Sept. 7, 2011, unless 

otherwise noted. 

Subpart A—General 

§ 17.1

Applicability. 

This part applies to all Acquisition 

Management System (AMS) bid pro-
tests and contract disputes involving 
the FAA that are filed at the Office of 
Dispute Resolution for Acquisition 
(ODRA) on or after October 7, 2011, 
with the exception of those contract 
disputes arising under or related to 
FAA contracts entered into prior to 
April 1, 1996, where such contracts have 
not been modified to be made subject 
to the FAA AMS. This part also applies 
to pre-disputes as described in subpart 
G of this part. 

§ 17.3

Definitions. 

(a) 

Accrual means to come into exist-

ence as a legally enforceable claim. 

(b) 

Accrual of a contract claim means 

that all events relating to a claim have 
occurred, which fix liability of either 
the government or the contractor and 
permit assertion of the claim, regard-
less of when the claimant actually dis-
covered those events. For liability to 
be fixed, some injury must have oc-
curred. Monetary damages need not 
have been incurred, but if the claim is 
for money, such damages must be capa-
ble of reasonable estimation. The ac-
crual of a claim or the running of the 
limitations period may be tolled on eq-
uitable grounds, including but not lim-
ited to active concealment, fraud, or if 
the facts were inherently unknowable. 

(c) 

Acquisition Management System 

(AMS) establishes the policies, guiding 
principles, and internal procedures for 
the FAA’s acquisition system. 

(d) 

Adjudicative Process is an adminis-

trative adjudicatory process used to de-
cide protests and contract disputes 
where the parties have not achieved 
resolution through informal commu-
nication or the use of ADR. The Adju-
dicative Process is conducted by a Dis-
pute Resolution Officer (DRO) or Spe-
cial Master selected by the ODRA Di-
rector to preside over the case in ac-
cordance with Public Law 108–176, Sec-

tion 224, Codified at 49 U.S.C. 
40110(d)(4). 

(e) 

Administrator  means the Adminis-

trator of the Federal Aviation Admin-
istration. 

(f) 

Alternative Dispute Resolution 

(ADR) is the primary means of vol-
untary dispute resolution that is em-
ployed by the ODRA. See Appendix A 
of this part. 

(g) 

Compensated Neutral refers to an 

impartial third party chosen by the 
parties to act as a facilitator, medi-
ator, or arbitrator functioning to re-
solve the protest or contract dispute 
under the auspices of the ODRA. The 
parties pay equally for the services of a 
compensated neutral, unless otherwise 
agreed to by the parties. An ODRA 
DRO or neutral cannot be a com-
pensated neutral. 

(h) 

Contract Dispute, as used in this 

part, means a written request to the 
ODRA seeking, as a matter of right 
under an FAA contract subject to the 
AMS, the payment of money in a sum 
certain, the adjustment or interpreta-
tion of contract terms, or for other re-
lief arising under, relating to, or in-
volving an alleged breach of that con-
tract. A contract dispute does not re-
quire, as a prerequisite, the issuance of 
a Contracting Officer final decision. 
Contract disputes, for purposes of ADR 
only, may also involve contracts not 
subject to the AMS. 

(i) 

Counsel  refers to a Legal Rep-

resentative who is an attorney licensed 
by a State, the District of Columbia, or 
a territory of the United States to 
practice law or appear before the 
courts of that State or territory. 

(j) 

Contractor  is a party in contrac-

tual privity with the FAA and respon-
sible for performance of a contract’s 
requirements. 

(k) 

Discovery  is the procedure where-

by opposing parties in a protest or con-
tract dispute may, either voluntarily 
or to the extent ordered by the ODRA, 
obtain testimony from, or documents 
and information held by, other parties 
or non-parties. 

(l) 

Dispute Resolution Officer (DRO) is 

an attorney and member of the ODRA 
staff. The term DRO can include the 
Director of the ODRA. 

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115 

Federal Aviation Administration, DOT 

§ 17.7 

(m) 

Interested party, in the context of 

a bid protest, is one whose direct eco-
nomic interest has been or would be af-
fected by the award or failure to award 
an FAA contract. Proposed subcontrac-
tors are not ‘‘interested parties’’ with-
in this definition and are not eligible 
to submit protests to the ODRA. Sub-
contractors not in privity with the 
FAA are not interested parties in the 
context of a contract dispute. 

(n) 

Intervenor  is an interested party 

other than the protester whose partici-
pation in a protest is allowed by the 
ODRA. For a post-award protest, the 
awardee of the contract that is the sub-
ject of the protest will be allowed, upon 
timely request, to participate as an in-
tervenor in the protest. In such a pro-
test, no other interested parties will be 
allowed to participate as intervenors. 

(o) 

Legal Representative is an indi-

vidual(s) designated to act on behalf of 
a party in matters before the ODRA. 
Unless otherwise provided under 
§§ 17.15(c)(2), 17.27(a)(1), or 17.59(a)(6), a 
Notice of Appearance must be filed 
with the ODRA containing the name, 
address, telephone and facsimile (Fax) 
numbers of a party’s legal representa-
tive. 

(p) 

Neutral  refers to an impartial 

third party in the ADR process chosen 
by the parties to act as a facilitator, 
mediator, arbitrator, or otherwise to 
aid the parties in resolving a protest or 
contract dispute. A neutral can be a 
DRO or a person not an employee of 
the ODRA. 

(q) 

ODRA  is the FAA’s exclusive 

forum acting on behalf of the Adminis-
trator, pursuant to the statutory au-
thority granted by Public Law 108–176, 
Section 224, to provide dispute resolu-
tion services and to adjudicate matters 
within its jurisdiction. The ODRA may 
also provide non-binding dispute reso-
lution services in matters outside of its 
jurisdiction where mutually requested 
to do so by the parties involved. 

(r) 

Parties  include the protester(s) or 

the contractor, the FAA, and any in-
tervenor(s). 

(s) 

Pre-Disputes  mean an issue(s) in 

controversy concerning an FAA con-
tract or solicitation that, by mutual 
agreement of the parties, is filed with 
the ODRA. See subpart G of this part. 

(t) 

Product Team, as used in these 

rules, refers to the FAA organization(s) 
responsible for the procurement or con-
tracting activity, without regard to 
funding source, and includes the Con-
tracting Officer (CO). The Product 
Team, acting through assigned FAA 
counsel, is responsible for all commu-
nications with and submissions to the 
ODRA in pending matters. 

(u) 

Screening Information Request (SIR 

or Solicitation) means a request by the 
FAA for documentation, information, 
presentations, proposals, or binding of-
fers concerning an approach to meeting 
potential acquisition requirements es-
tablished by the FAA. 

(v) A 

Special Master is a non-FAA at-

torney or judge who has been assigned 
by the ODRA to act as its finder of 
fact, and to make findings and rec-
ommendations based upon AMS policy 
and applicable law and authorities in 
the Adjudicative Process. 

§ 17.5

Delegation of authority. 

(a) The authority of the Adminis-

trator to conduct dispute resolution 
and adjudicative proceedings con-
cerning acquisition matters is dele-
gated to the Director of the ODRA. 

(b) The Director of the ODRA may re-

delegate to Special Masters and DROs 
such delegated authority in paragraph 
(a) of this section as deemed necessary 
by the Director for efficient resolution 
of an assigned protest or contract dis-
pute, including the imposition of sanc-
tions for the filing of frivolous plead-
ings, making false statements, or other 
disciplinary actions. See subpart F of 
this part. 

§ 17.7

Filing and computation of time. 

(a) Filing of a protest or contract dis-

pute may be accomplished by overnight 
delivery, by hand delivery, by Fax, or, 
if permitted by Order of the ODRA, by 
electronic filing. A protest or contract 
dispute is considered to be filed on the 
date it is received by the ODRA during 
normal business hours. The ODRA’s 
normal business hours are from 8:30 
a.m. to 5 p.m. Eastern Time. A protest 
or contract dispute received after the 
time period prescribed for filing shall 
not be considered timely filed. Service 
shall also be made on the Contracting 

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14 CFR Ch. I (1–1–24 Edition) 

§ 17.9 

Officer (CO) pursuant to §§ 17.15(e) and 
17.27(d). 

(b) Submissions to the ODRA after 

the initial filing of a protest or con-
tract dispute may be accomplished by 
any means available in paragraph (a) of 
this section. Copies of all such submis-
sions shall be served on the opposing 
party or parties. 

(c) The time limits stated in this part 

are calculated in business days, which 
exclude weekends, Federal holidays 
and other days on which Federal Gov-
ernment offices in Washington, DC are 
not open. In computing time, the day 
of the event beginning a period of time 
shall not be included. If the last day of 
a period falls on a weekend or a Fed-
eral holiday, the first business day fol-
lowing the weekend or holiday shall be 
considered the last day of the period. 

(d) Electronic Filing—Procedures for 

electronic filing may be utilized where 
permitted by Order of the ODRA on a 
case-by-case basis or pursuant to a 
Standing Order of the ODRA permit-
ting electronic filing. 

§ 17.9

Protective orders. 

(a) The ODRA may issue protective 

orders addressing the treatment of pro-
tected information, including pro-
tected information in electronic form, 
either at the request of a party or upon 
its own initiative. Such information 
may include proprietary, confidential, 
or source-selection-sensitive material, 
or other information the release of 
which could result in a competitive ad-
vantage to one or more firms. 

(b) The terms of the ODRA’s standard 

protective order may be altered to suit 
particular circumstances, by negotia-
tion of the parties, subject to the ap-
proval of the ODRA. The protective 
order establishes procedures for appli-
cation for access to protected informa-
tion, identification and safeguarding of 
that information, and submission of re-
dacted copies of documents omitting 
protected information. 

(c) After a protective order has been 

issued, counsel or consultants retained 
by counsel appearing on behalf of a 
party may apply for access to the ma-
terial under the order by submitting an 
application to the ODRA, with copies 
furnished simultaneously to all parties. 
The application shall establish that the 

applicant is not involved in competi-
tive decision-making for any firm that 
could gain a competitive advantage 
from access to the protected informa-
tion and that the applicant will dili-
gently protect any protected informa-
tion received from inadvertent disclo-
sure. Objections to an applicant’s ad-
mission shall be raised within two (2) 
days of the application, although the 
ODRA may consider objections raised 
after that time for good cause. 

(d) Any violation of the terms of a 

protective order may result in the im-
position of sanctions, including but not 
limited to removal of the violator from 
the protective order and reporting of 
the violator to his or her bar associa-
tion(s), and the taking of other actions 
as the ODRA deems appropriate. Addi-
tional civil or criminal penalties may 
apply. 

Subpart B—Protests 

§ 17.11

Matters not subject to protest. 

The following matters may not be 

protested before the ODRA, except for 
review of compliance with the AMS: 

(a) FAA purchases from or through, 

State, local, and tribal governments 
and public authorities; 

(b) FAA purchases from or through 

other Federal agencies; 

(c) Grants; 
(d) Cooperative agreements; 
(e) Other transactions. 

§ 17.13

Dispute resolution process for 

protests. 

(a) Protests concerning FAA SIRs, 

solicitations, or contract awards shall 
be resolved pursuant to this part. 

(b) Potential protestors should, 

where possible, attempt to resolve any 
issues concerning potential protests 
with the CO. Such attempts are not a 
prerequisite to filing a protest with the 
ODRA. 

(c) Offerors or prospective offerors 

shall file a protest with the ODRA in 
accordance with § 17.15. The protest 
time limitations set forth in § 17.15 will 
not be extended by attempts to resolve 
a potential protest with the CO. Other 
than the time limitations specified in 
§ 17.15 for the filing of protests, the 
ODRA retains the discretion to modify 

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Federal Aviation Administration, DOT 

§ 17.15 

any timeframes established herein in 
connection with protests. 

(d) In accordance with § 17.17(b), the 

ODRA shall convene an initial status 
conference for the purpose of sched-
uling proceedings in the protest and to 
encourage the parties to consider using 
the ODRA’s ADR process to attempt to 
resolve the protest, pursuant to sub-
part D of this part. It is the Agency’s 
policy to use voluntary ADR to the 
maximum extent practicable. If the 
parties elect not to attempt ADR, or if 
ADR efforts do not completely resolve 
the protest, the protest will proceed 
under the ODRA Adjudicative Process 
set forth in subpart E of this part. In-
formal ADR techniques may be utilized 
simultaneously with ongoing adjudica-
tion. 

(e) The ODRA Director shall des-

ignate DROs, outside neutrals or Spe-
cial Masters as potential neutrals for 
the resolution of protests through 
ADR. The ultimate choice of an ADR 
neutral is made by the parties partici-
pating in the ADR. The ODRA Director 
also shall, at his or her sole discretion, 
designate an adjudicating DRO or Spe-
cial Master for each matter. A person 
serving as a neutral in an ADR effort 
in a matter, shall not serve as an adju-
dicating DRO or Special Master for 
that matter. 

(f) Multiple protests concerning the 

same SIR, solicitation, or contract 
award may be consolidated at the dis-
cretion of the ODRA Director, and as-
signed to a single DRO or Special Mas-
ter for adjudication. 

(g) Procurement activities, and, 

where applicable, contractor perform-
ance pending resolution of a protest, 
shall continue during the pendency of a 
protest, unless there is a compelling 
reason to suspend all or part of the pro-
curement activities or contractor per-
formance. Pursuant to §§ 17.15(d) and 
17.17(a), the ODRA may impose a tem-
porary suspension and recommend sus-
pension of award or contract perform-
ance, in whole or in part, for a compel-
ling reason. A decision to suspend pro-
curement activities or contractor per-
formance is made in writing by the Ad-
ministrator or the Administrator’s 
delegee upon recommendation of the 
ODRA. 

§ 17.15

Filing a protest. 

(a) An interested party may initiate 

a protest by filing with the ODRA in 
accordance with § 17.7(a) within the 
timeframes set forth in this Section. 
Protests that are not timely filed shall 
be dismissed. The timeframes applica-
ble to the filing of protests are as fol-
lows: 

(1) Protests based upon alleged SIR 

or solicitation improprieties that are 
apparent prior to bid opening or the 
time set for receipt of initial proposals 
shall be filed prior to bid opening or 
the time set for the receipt of initial 
proposals. 

(2) In procurements where proposals 

are requested, alleged improprieties 
that do not exist in the initial solicita-
tion, but which are subsequently incor-
porated into the solicitation, must be 
protested not later than the next clos-
ing time for receipt of proposals fol-
lowing the incorporation. 

(3) For protests other than those re-

lated to alleged solicitation impropri-
eties, the protest must be filed on the 
later of the following two dates: 

(i) Not later than seven (7) business 

days after the date the protester knew 
or should have known of the grounds 
for the protest; or 

(ii) If the protester has requested a 

post-award debriefing from the FAA 
Product Team, not later than five (5) 
business days after the date on which 
the Product Team holds that debrief-
ing. 

(b) Protests shall be filed with the 

ODRA, AGC–70, Federal Aviation Ad-
ministration, telephone (202) 267–3290 as 
follows: 

(1) 600 Independence Avenue SW., 

Room 2W100, Washington, DC 20591 for 
filing by hand delivery, courier or 
other form of in-person delivery; 

(2) 800 Independence Avenue SW., 

Washington, DC 20591 [Attention: AGC– 
70, Wilbur Wright Bldg., Room 2W100] 
for filing by U.S. Mail; or 

(3) Numbers (202) 267–3720 or alternate 

(202) 267–1293 for filing by facsimile. 

(c) A protest shall be in writing, and 

set forth: 

(1) The protester’s name, address, 

telephone number, and FAX number; 

(2) The name, address, telephone 

number, and FAX number of the pro-
tester’s legal representative, and who 

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14 CFR Ch. I (1–1–24 Edition) 

§ 17.17 

shall be duly authorized to represent 
the protester, to be the point of con-
tact; 

(3) The SIR number or, if available, 

the contract number and the name of 
the CO; 

(4) The basis for the protester’s sta-

tus as an interested party; 

(5) The facts supporting the timeli-

ness of the protest; 

(6) Whether the protester requests a 

protective order, the material to be 
protected, and attach a redacted copy 
of that material; 

(7) A detailed statement of both the 

legal and factual grounds of the pro-
test, and one (1) copy of each relevant 
document; 

(8) The remedy or remedies sought by 

the protester, as set forth in § 17.23; 

(9) The signature of the legal rep-

resentative, or another person duly au-
thorized to represent the protester. 

(d) If the protester wishes to request 

a suspension of the procurement or 
contract performance, in whole or in 
part, and believes that a compelling 
reason(s) exists to suspend the procure-
ment or contract performance because 
of the protested action, the protester 
shall, in its initial filing: 

(1) Set forth such compelling rea-

son(s), supply all facts and documents 
supporting the protester’s position; and 

(2) Demonstrate— 
(i) The protester has alleged a sub-

stantial case; 

(ii) The lack of a suspension would be 

likely to cause irreparable injury; 

(iii) The relative hardships on the 

parties favor a suspension; and 

(iv) That a suspension is in the public 

interest. 

(3) Failure of a protester to provide 

information or documents in support of 
a requested suspension or failure to ad-
dress the elements of paragraph (d)(2) 
of this section may result in the sum-
mary rejection of the request for sus-
pension, or a requirement that the pro-
tester supplement its request prior to 
the scheduling of a Product Team re-
sponse to the request under § 17.17(a). 

(e) Concurrent with the filing of a 

protest with the ODRA, the protester 
shall serve a copy of the protest on the 
CO and any other official designated in 
the SIR for receipt of protests, by 
means reasonably calculated to be re-

ceived by the CO on the same day as it 
is to be received by the ODRA. The pro-
test shall include a signed statement 
from the protester, certifying to the 
ODRA the manner of service, date, and 
time when a copy of the protest was 
served on the CO and other designated 
official(s). 

(f) Upon receipt of the protest, the 

CO shall notify the awardee of a chal-
lenged contract award in writing of the 
existence of the protest. The awardee 
and/or interested parties shall notify 
the ODRA in writing, of their interest 
in participating in the protest as inter-
venors within two (2) business days of 
receipt of the CO’s notification, and 
shall, in such notice, designate a per-
son as the point of contact for the 
ODRA. 

(g) The ODRA has discretion to des-

ignate the parties who shall participate 
in the protest as intervenors. In pro-
tests of awarded contracts, only the 
awardee may participate as an inter-
venor as a matter of right. 

[76 FR 55221, Sept. 7, 2011, as amended by 
Doc. No. FAA–2017–0075, 82 FR 14429, Mar. 21, 
2017] 

§ 17.17

Initial protest procedures. 

(a) If, as part of its initial protest fil-

ing, the protester requests a suspension 
of procurement activities or contractor 
performance in whole or in part, in ac-
cordance with § 17.15(d), the Product 
Team shall submit a response to the re-
quest to the ODRA by no later than the 
close of business on the date of the ini-
tial scheduling conference or on such 
other date as is established by the 
ODRA. Copies of the response shall be 
furnished to the protester and any in-
tervenor(s) so as to be received within 
the same timeframe. The protester and 
any intervenor(s) shall have the oppor-
tunity of providing additional com-
ments on the response within two (2) 
business days of receiving it. Based on 
its review of such submissions, the 
ODRA, in its discretion, may— 

(1) Decline the suspension request; or 
(2) Recommend such suspension to 

the Administrator or the Administra-
tor’s designee. The ODRA also may im-
pose a temporary suspension of no 
more than ten (10) business days, where 
it is recommending that the Adminis-
trator impose a suspension. 

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119 

Federal Aviation Administration, DOT 

§ 17.19 

(b) Within five (5) business days of 

the filing of a protest, or as soon there-
after as practicable, the ODRA shall 
convene an initial status conference for 
purposes of: 

(1) Reviewing the ODRA’s ADR and 

adjudication procedures and estab-
lishing a preliminary schedule; 

(2) Identifying legal or other prelimi-

nary or potentially dispositive issues 
and answering the parties’ questions 
regarding the ODRA process; 

(3) Dealing with issues related to pro-

tected information and the issuance of 
any needed protective order; 

(4) Encouraging the parties to con-

sider using ADR; 

(5) Appointing a DRO as a potential 

ADR neutral to assist the parties in 
considering ADR options and devel-
oping an ADR agreement; and 

(6) For any other reason deemed ap-

propriate by the DRO or by the ODRA. 

(c) The Product Team and protester 

will have five (5) business days from 
the date of the initial status con-
ference to decide whether they will at-
tempt to use an ADR process in the 
case. With the agreement of the ODRA, 
ADR may be used concurrently with 
the adjudication of a protest. See 
§ 17.37(e). 

(d) If the Product Team and protester 

elect to use ADR proceedings to resolve 
the protest, they will agree upon the 
neutral to conduct the ADR pro-
ceedings (either an ODRA DRO or a 
compensated neutral of their own 
choosing) pursuant to § 17.37, and shall 
execute and file with the ODRA a writ-
ten ADR agreement. Agreement of any 
intervenor(s) to the use of ADR or the 
resolution of a dispute through ADR 
shall not be required. 

(e) If the Product Team or protester 

indicate that ADR proceedings will not 
be used, or if ADR is not successful in 
resolving the entire protest, the ODRA 
Director upon being informed of the 
situation, will schedule an adjudication 
of the protest. 

§ 17.19

Motions practice and dismissal 

or summary decision of protests. 

(a) Separate motions generally are 

discouraged in ODRA bid protests. 
Counsel and parties are encouraged to 
incorporate any such motions in their 
respective agency responses or com-

ments. Parties and counsel are encour-
aged to attempt to resolve typical mo-
tions issues through the ODRA ADR 
process. The ODRA may rule on any 
non-dispositive motion, where appro-
priate and necessary, after providing 
an opportunity for briefing on the mo-
tion by all affected parties. Unjustifi-
able, inappropriate use of motions may 
result in the imposition of sanctions. 
Where appropriate, a party may re-
quest by dispositive motion to the 
ODRA, or the ODRA may recommend 
or order, that: 

(1) The protest, or any count or por-

tion of a protest, be dismissed for lack 
of jurisdiction, timeliness, or standing 
to pursue the protest; 

(2) The protest, or any count or por-

tion of a protest, be dismissed, if frivo-
lous or without basis in fact or law, or 
for failure to state a claim upon which 
relief may be had; 

(3) A summary decision be issued 

with respect to the protest, or any 
count or portion of a protest, if there 
are no material facts in dispute and a 
party is entitled to summary decision 
as a matter of law. 

(b) In connection with consideration 

of possible dismissal or summary deci-
sion, the ODRA shall consider any ma-
terial facts in dispute, in a light most 
favorable to the party against whom 
the dismissal or summary decision 
would operate and draw all factual in-
ferences in favor of the non-moving 
party. 

(c) Either upon motion by a party or 

on its own initiative, the ODRA may, 
at any time, exercise its discretion to: 

(1) Recommend to the Administrator 

dismissal or the issuance of a summary 
decision with respect to the entire pro-
test; 

(2) Dismiss the entire protest or issue 

a summary decision with respect to the 
entire protest, if delegated that au-
thority by the Administrator; or 

(3) Dismiss or issue a summary deci-

sion with respect to any count or por-
tion of a protest. 

(d) A dismissal or summary decision 

regarding the entire protest by either 
the Administrator, or the ODRA by 
delegation, shall be construed as a final 
agency order. A dismissal or summary 
decision that does not resolve all 
counts or portions of a protest shall 

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14 CFR Ch. I (1–1–24 Edition) 

§ 17.21 

not constitute a final agency order, un-
less and until such dismissal or deci-
sion is incorporated or otherwise 
adopted in a decision by the Adminis-
trator (or the ODRA, by delegation) re-
garding the entire protest. 

(e) Prior to recommending or enter-

ing either a dismissal or a summary de-
cision, either in whole or in part, the 
ODRA shall afford all parties against 
whom the dismissal or summary deci-
sion is to be entered the opportunity to 
respond to the proposed dismissal or 
summary decision. 

§ 17.21

Adjudicative Process for pro-

tests. 

(a) Other than for the resolution of 

preliminary or dispositive matters, the 
Adjudicative Process for protests will 
be commenced by the ODRA Director 
pursuant to § 17.17(e). 

(b) The Director of the ODRA shall 

appoint a DRO or a Special Master to 
conduct the adjudication proceedings, 
develop the administrative record, and 
prepare findings and recommendations 
for review of the ODRA Director. 

(c) The DRO or Special Master may 

conduct such proceedings and prepare 
procedural orders for the proceedings 
as deemed appropriate; and may re-
quire additional submissions from the 
parties. 

(d) The Product Team response to the 

protest will be due to be filed and 
served ten (10) business days from the 
commencement of the ODRA Adjudica-
tion process. The Product Team re-
sponse shall consist of a written chron-
ological, supported statement of pro-
posed facts, and a written presentation 
of applicable legal or other defenses. 
The Product Team response shall cite 
to and be accompanied by all relevant 
documents, which shall be chrono-
logically indexed, individually tabbed, 
and certified as authentic and com-
plete. A copy of the response shall be 
furnished so as to be received by the 
protester and any intervenor(s) on the 
same date it is filed with the ODRA. In 
all cases, the Product Team shall indi-
cate the method of service used. 

(e) Comments of the protester and 

the intervenor on the Product Team re-
sponse will be due to be filed and 
served five (5) business days after their 
receipt of the response. Copies of such 

comments shall be provided to the 
other participating parties by the same 
means and on the same date as they 
are furnished to the ODRA. Comments 
may include any supplemental relevant 
documents. 

(f) The ODRA may alter the schedule 

for filing of the Product Team response 
and the comments for good cause or to 
accommodate the circumstances of a 
particular protest. 

(g) The DRO or Special Master may 

convene the parties and/or their rep-
resentatives, as needed for the Adju-
dicative Process. 

(h) If, in the sole judgment of the 

DRO or Special Master, the parties 
have presented written material suffi-
cient to allow the protest to be decided 
on the record presented, the DRO or 
Special Master shall have the discre-
tion to decide the protest on that basis. 

(i) The parties may engage in lim-

ited, focused discovery with one an-
other and, if justified, with non-par-
ties, so as to obtain information rel-
evant to the allegations of the protest. 

(1) The DRO or Special Master shall 

manage the discovery process, includ-
ing limiting its length and availability, 
and shall establish schedules and dead-
lines for discovery, which are con-
sistent with timeframes established in 
this part and with the FAA policy of 
providing fair and expeditious dispute 
resolution. 

(2) The DRO or Special Master may 

also direct the parties to exchange, in 
an expedited manner, relevant, non- 
privileged documents. 

(3) Where justified, the DRO or Spe-

cial Master may direct the taking of 
deposition testimony, however, the 
FAA dispute resolution process does 
not contemplate extensive discovery. 

(4) The use of interrogatories and re-

quests for admission is not permitted 
in ODRA bid protests. 

(5) Where parties cannot voluntarily 

reach agreement on a discovery-related 
issue, they may timely seek assistance 
from an ODRA ADR neutral or may file 
an appropriate motion with the ODRA. 
Parties may request a subpoena. 

(6) Discovery requests and responses 

are not part of the record and will not 
be filed with the ODRA, except in con-
nection with a motion or other permis-
sible filing. 

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121 

Federal Aviation Administration, DOT 

§ 17.23 

(7) Unless timely objection is made, 

documents properly filed with the 
ODRA will be deemed admitted into 
the administrative record. 

(j) Hearings are not typically held in 

bid protests. The DRO or Special Mas-
ter may conduct hearings, and may 
limit the hearings to the testimony of 
specific witnesses and/or presentations 
regarding specific issues. The DRO or 
Special Master shall control the nature 
and conduct of all hearings, including 
the sequence and extent of any testi-
mony. Hearings will be conducted: 

(1) Where the DRO or Special Master 

determines that there are complex fac-
tual issues in dispute that cannot ade-
quately or efficiently be developed 
solely by means of written presen-
tations and/or that resolution of the 
controversy will be dependent on his/ 
her assessment of the credibility of 
statements provided by individuals 
with first-hand knowledge of the facts; 
or 

(2) Upon request of any party to the 

protest, unless the DRO or Special 
Master finds specifically that a hearing 
is unnecessary and that no party will 
be prejudiced by limiting the record in 
the adjudication to the parties’ written 
submissions. All witnesses at any such 
hearing shall be subject to cross-exam-
ination by the opposing party and to 
questioning by the DRO or Special 
Master. 

(k) The Director of the ODRA may 

review the status of any protest in the 
Adjudicative Process with the DRO or 
Special Master. 

(l) After the closing of the adminis-

trative record, the DRO or Special 
Master will prepare and submit find-
ings and recommendations to the 
ODRA that shall contain the following: 

(1) Findings of fact; 
(2) Application of the principles of 

the AMS, and any applicable law or au-
thority to the findings of fact; 

(3) A recommendation for a final 

FAA order; and 

(4) If appropriate, suggestions for fu-

ture FAA action. 

(m) In preparing findings and rec-

ommendations in protests, the DRO or 
Special Master, using the preponder-
ance of the evidence standard, shall 
consider whether the Product Team ac-
tions in question were consistent with 

the requirements of the AMS, had a ra-
tional basis, and whether the Product 
Team decision was arbitrary, capri-
cious or an abuse of discretion. Not-
withstanding the above, allegations 
that government officials acted with 
bias or in bad faith must be established 
by clear and convincing evidence. 

(n) The DRO or Special Master has 

broad discretion to recommend a rem-
edy that is consistent with § 17.23. 

(o) A DRO or Special Master shall 

submit findings and recommendations 
only to the Director of the ODRA or 
the Director’s designee. The findings 
and recommendations will be released 
to the parties and to the public upon 
issuance of the final FAA order in the 
case. If an ODRA protective order was 
issued in connection with the protest, 
or if a protest involves proprietary or 
competition-sensitive information, a 
redacted version of the findings and 
recommendations, omitting any pro-
tected information, shall be prepared 
wherever possible and released to the 
public, as soon as is practicable, along 
with a copy of the final FAA order. 
Only persons admitted by the ODRA 
under the protective order and Govern-
ment personnel shall be provided cop-
ies of the unredacted findings and rec-
ommendations that contain propri-
etary or competition-sensitive infor-
mation. 

(p) Other than communications re-

garding purely procedural matters or 
ADR, there shall be no substantive 

ex 

parte  communication between ODRA 
personnel and any principal or rep-
resentative of a party concerning a 
pending or potentially pending matter. 
A potential or serving ADR neutral 
may communicate on an 

ex parte basis 

to establish or conduct the ADR. 

§ 17.23

Protest remedies. 

(a) The ODRA has broad discretion to 

recommend and impose protest rem-
edies that are consistent with the AMS 
and applicable law. Such remedies may 
include, but are not limited to one or a 
combination of, the following: 

(1) Amend the SIR; 
(2) Refrain from exercising options 

under the contract; 

(3) Issue a new SIR; 
(4) Require a recompetition or reval-

uation; 

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14 CFR Ch. I (1–1–24 Edition) 

§ 17.25 

(5) Terminate an existing contract 

for the FAA’s convenience; 

(6) Direct an award to the protester; 
(7) Award bid and proposal costs; or 
(8) Any other remedy consistent with 

the AMS that is appropriate under the 
circumstances. 

(b) In determining the appropriate 

recommendation, the ODRA may con-
sider the circumstances surrounding 
the procurement or proposed procure-
ment including, but not limited to: the 
nature of the procurement deficiency; 
the degree of prejudice to other parties 
or to the integrity of the acquisition 
system; the good faith of the parties; 
the extent of performance completed; 
the feasibility of any proposed remedy; 
the urgency of the procurement; the 
cost and impact of the recommended 
remedy; and the impact on the Agen-
cy’s mission. 

(c) Attorney’s fees of a prevailing 

protester are allowable to the extent 
permitted by the Equal Access to Jus-
tice Act, 5 U.S.C. 504(a)(1) (EAJA) and 
14 CFR part 14. 

Subpart C—Contract Disputes 

§ 17.25

Dispute resolution process for 

contract disputes. 

(a) All contract disputes arising 

under contracts subject to the AMS 
shall be resolved under this subpart. 

(b) Contract disputes shall be filed 

with the ODRA pursuant to § 17.27. 

(c) The ODRA has broad discretion to 

recommend remedies for a contract 
dispute that are consistent with the 
AMS and applicable law, including 
such equitable remedies or other rem-
edies as it deems appropriate. 

§ 17.27

Filing a contract dispute. 

(a) Contract disputes must be in writ-

ing and should contain: 

(1) The contractor’s name, address, 

telephone and Fax numbers and the 
name, address, telephone and Fax num-
bers of the contractor’s legal represent-
ative(s) (if any) for the contract dis-
pute; 

(2) The contract number and the 

name of the Contracting Officer; 

(3) A detailed chronological state-

ment of the facts and of the legal 
grounds underlying the contract dis-
pute, broken down by individual claim 

item, citing to relevant contract provi-
sions and attaching copies of the con-
tract and other relevant documents; 

(4) Information establishing the 

ODRA’s jurisdiction and the timeliness 
of the contract dispute; 

(5) A request for a specific remedy, 

and the amount, if known, of any mon-
etary remedy requested, together with 
pertinent cost information and docu-
mentation (

e.g., invoices and cancelled 

checks). Supporting documentation 
should be broken down by individual 
claim item and summarized; and 

(6) The signature of a duly authorized 

representative of the initiating party. 

(b) Contract Disputes shall be filed 

with the ODRA, AGC–70, Federal Avia-
tion Administration, telephone (202) 
267–3290 as follows: 

(1) 600 Independence Avenue SW., 

Room 2W100, Washington, DC 20591 for 
filing by hand delivery, courier or 
other form of in-person delivery; 

(2) 800 Independence Avenue SW., 

Washington, DC 20591 [Attention: AGC– 
70, Wilbur Wright Bldg., Room 2W100] 
for filing by U.S. Mail; or 

(3) Numbers (202) 267–3720 or alternate 

(202) 267–1293 for filing by facsimile. 

(c) A contract dispute against the 

FAA shall be filed with the ODRA 
within two (2) years of the accrual of 
the contract claim involved. A con-
tract dispute by the FAA against a 
contractor (excluding contract disputes 
alleging warranty issues, fraud or la-
tent defects) likewise shall be filed 
within two (2) years of the accrual of 
the contract claim. If an underlying 
contract entered into prior to the effec-
tive date of this part provides for time 
limitations for filing of contract dis-
putes with the ODRA, which differ 
from the aforesaid two (2) year period, 
the limitation periods in the contract 
shall control over the limitation period 
of this section. In no event will either 
party be permitted to file with the 
ODRA a contract dispute seeking an 
equitable adjustment or other damages 
after the contractor has accepted final 
contract payment, with the exception 
of FAA contract disputes related to 
warranty issues, gross mistakes 
amounting to fraud or latent defects. 
FAA contract disputes against the con-
tractor based on warranty issues must 
be filed within the time specified under 

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Federal Aviation Administration, DOT 

§ 17.31 

applicable contract warranty provi-
sions. Any FAA contract disputes 
against the contractor based on gross 
mistakes amounting to fraud or latent 
defects shall be filed with the ODRA 
within two (2) years of the date on 
which the FAA knew or should have 
known of the presence of the fraud or 
latent defect. 

(d) A party shall serve a copy of the 

contract dispute upon the other party, 
by means reasonably calculated to be 
received on the same day as the filing 
is received by the ODRA. 

(e) With the exception of the time 

limitations established herein for the 
filing of contract disputes, the ODRA 
retains the discretion to modify any 
timeframe established herein in con-
nection with contract disputes. 

[76 FR 55221, Sept. 7, 2011, as amended by 
Doc. No. FAA–2017–0075, 82 FR 14429, Mar. 21, 
2017] 

§ 17.29

Informal resolution period. 

(a) The ODRA process for contract 

disputes includes an informal resolu-
tion period of twenty (20) business days 
from the date of filing in order for the 
parties to attempt to informally re-
solve the contract dispute either 
through direct negotiation or with the 
assistance of the ODRA. The CO, with 
the advice of FAA legal counsel, has 
full discretion to settle contract dis-
putes, except where the matter in-
volves fraud. 

(b) During the informal resolution 

period, if the parties request it, the 
ODRA will appoint a DRO for ADR who 
will discuss ADR options with the par-
ties, offer his or her services as a po-
tential neutral, and assist the parties 
to enter into an agreement for a formal 
ADR process. A person serving as a 
neutral in an ADR effort in a matter 
shall not serve as an adjudicating DRO 
or Special Master for that matter. 

(c) The informal resolution period 

may be extended at the request of the 
parties for good cause. 

(d) If the matter has not been re-

solved informally, the parties shall file 
joint or separate statements with the 
ODRA no later than twenty (20) busi-
ness days after the filing of the con-
tract dispute. The ODRA may extend 
this time, pursuant to § 17.27(e). The 
statement(s) shall include either: 

(1) A joint request for ADR, or an ex-

ecuted ADR agreement, pursuant to 
§ 17.37(d), specifying which ADR tech-
niques will be employed; or 

(2) Written explanation(s) as to why 

ADR proceedings will not be used and 
why the Adjudicative Process will be 
needed. 

(e) If the contract dispute is not com-

pletely resolved during the informal 
resolution period, the ODRA’s Adju-
dicative Process will commence unless 
the parties have reached an agreement 
to attempt a formal ADR effort. As 
part of such an ADR agreement the 
parties, with the concurrence of the 
ODRA, may agree to defer commence-
ment of the adjudication process pend-
ing completion of the ADR or that the 
ADR and adjudication process will run 
concurrently. If a formal ADR is at-
tempted but does not completely re-
solve the contract dispute, the Adju-
dicative Process will commence. 

(f) The ODRA shall hold a status con-

ference with the parties within ten (10) 
business days, or as soon thereafter as 
is practicable, of the ODRA’s receipt of 
a written notification that ADR pro-
ceedings will not be used, or have not 
fully resolved the Contract Dispute. 
The purpose of the status conference 
will be to commence the Adjudicative 
Process and establish the schedule for 
adjudication. 

(g) The submission of a statement 

which indicates that ADR will not be 
utilized will not in any way preclude 
the parties from engaging in non-bind-
ing ADR techniques during the Adju-
dicative Process, pursuant to subpart D 
of this part. 

§ 17.31

Dismissal or summary decision 

of contract disputes. 

(a) Any party may request by mo-

tion, or the ODRA on its own initiative 
may recommend or direct, that a con-
tract dispute be dismissed, or that a 
count or portion thereof be stricken, if: 

(1) It was not timely filed; 
(2) It was filed by a subcontractor or 

other person or entity lacking stand-
ing; 

(3) It fails to state a matter upon 

which relief may be had; or 

(4) It involves a matter not subject to 

the jurisdiction of the ODRA. 

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14 CFR Ch. I (1–1–24 Edition) 

§ 17.33 

(b) Any party may request by mo-

tion, or the ODRA on its own initiative 
may recommend or direct, that a sum-
mary decision be issued with respect to 
a contract dispute, or any count or por-
tion thereof if there are no material 
facts in dispute and a party is entitled 
to a summary decision as a matter of 
law. 

(c) In connection with any potential 

dismissal of a contract dispute, or sum-
mary decision, the ODRA will consider 
any material facts in dispute in a light 
most favorable to the party against 
whom the dismissal or summary deci-
sion would be entered, and draw all fac-
tual inferences in favor of that party. 

(d) At any time, whether pursuant to 

a motion or on its own initiative and 
at its discretion, the ODRA may: 

(1) Dismiss or strike a count or por-

tion of a contract dispute or enter a 
partial summary decision; 

(2) Recommend to the Administrator 

that the entire contract dispute be dis-
missed or that a summary decision be 
entered; or 

(3) With a delegation from the Ad-

ministrator, dismiss the entire con-
tract dispute or enter a summary deci-
sion with respect to the entire contract 
dispute. 

(e) An order of dismissal of the entire 

contract dispute or summary decision 
with respect to the entire contract dis-
pute, issued either by the Adminis-
trator or by the ODRA, on the grounds 
set forth in this section, shall con-
stitute a final agency order. An ODRA 
order dismissing or striking a count or 
portion of a contract dispute or enter-
ing a partial summary judgment shall 
not constitute a final agency order, un-
less and until such ODRA order is in-
corporated or otherwise adopted in a 
final agency decision of the Adminis-
trator or the Administrator’s delegee 
regarding the remainder of the dispute. 

(f) Prior to recommending or enter-

ing either a dismissal or a summary de-
cision, either in whole or in part, the 
ODRA shall afford all parties against 
whom the dismissal or summary deci-
sion would be entered the opportunity 
to respond to a proposed dismissal or 
summary decision. 

§ 17.33

Adjudicative Process for con-

tract disputes. 

(a) The Adjudicative Process for con-

tract disputes will be commenced by 
the ODRA Director upon being notified 
by the ADR neutral or by any party 
that either— 

(1) The parties will not be attempting 

ADR; or 

(2) The parties have not settled all of 

the dispute issues via ADR, and it is 
unlikely that they can do so within the 
time period allotted and/or any reason-
able extension. 

(b) In cases initiated by a contractor 

against the FAA, within twenty (20) 
business days of the commencement of 
the Adjudicative Process or as sched-
uled by the ODRA, the Product Team 
shall prepare and submit to the ODRA, 
with a copy to the contractor, a chron-
ologically arranged and indexed sub-
stantive response, containing a legal 
and factual position regarding the dis-
pute and all documents relevant to the 
facts and issues in dispute. The con-
tractor will be entitled, at a specified 
time, to supplement the record with 
additional documents. 

(c) In cases initiated by the FAA 

against a contractor, within twenty 
(20) business days of the commence-
ment of the Adjudicative Process or as 
scheduled by the ODRA, the contractor 
shall prepare and submit to the ODRA, 
with a copy to the Product Team coun-
sel, a chronologically arranged and in-
dexed substantive response, containing 
a legal and factual position regarding 
the dispute and all documents relevant 
to the facts and issues in dispute. The 
Product Team will be entitled, at a 
specified time, to supplement the 
record with additional documents. 

(d) Unless timely objection is made, 

documents properly filed with the 
ODRA will be deemed admitted into 
the administrative record. Discovery 
requests and responses are not part of 
the record and will not be filed with 
the ODRA, except in connection with a 
motion or other permissible filing. Des-
ignated, relevant portions of such doc-
uments may be filed, with the permis-
sion of the ODRA. 

(e) The Director of the ODRA shall 

assign a DRO or a Special Master to 
conduct adjudicatory proceedings, de-
velop the administrative adjudication 

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Federal Aviation Administration, DOT 

§ 17.33 

record and prepare findings and rec-
ommendations for the review of the 
ODRA Director or the Director’s des-
ignee. 

(f) The DRO or Special Master may 

conduct a status conference(s) as nec-
essary and issue such orders or deci-
sions as are necessary to promote the 
efficient resolution of the contract dis-
pute. 

(g) At any such status conference, or 

as necessary during the Adjudicative 
Process, the DRO or Special Master 
will: 

(1) Determine the appropriate 

amount of discovery required; 

(2) Review the need for a protective 

order, and if one is needed, prepare a 
protective order pursuant to § 17.9; 

(3) Determine whether any issue can 

be stricken; and 

(4) Prepare necessary procedural or-

ders for the proceedings. 

(h) Unless otherwise provided by the 

DRO or Special Master, or by agree-
ment of the parties with the concur-
rence of the DRO or Special Master, re-
sponses to written discovery shall be 
due within thirty (30) business days 
from the date received. 

(i) At a time or at times determined 

by the DRO or Special Master, and in 
advance of the decision of the case, the 
parties shall make individual final sub-
missions to the ODRA and to the DRO 
or Special Master, which submissions 
shall include the following: 

(1) A statement of the issues; 
(2) A proposed statement of undis-

puted facts related to each issue to-
gether with citations to the adminis-
trative record or other supporting ma-
terials; 

(3) Separate statements of disputed 

facts related to each issue, with appro-
priate citations to documents in the 
Dispute File, to pages of transcripts of 
any hearing or deposition, or to any af-
fidavit or exhibit which a party may 
wish to submit with its statement; 

(4) Separate legal analyses in support 

of the parties’ respective positions on 
disputed issues. 

(j) Each party shall serve a copy of 

its final submission on the other party 
by means reasonably calculated so that 
the other party receives such submis-
sions on the same day it is received by 
the ODRA. 

(k) The DRO or Special Master may 

decide the contract dispute on the 
basis of the administrative record and 
the submissions referenced in this sec-
tion, or may, in the DRO or Special 
Master’s discretion, direct the parties 
to make additional presentations in 
writing. The DRO or Special Master 
may conduct hearings, and may limit 
the hearings to the testimony of spe-
cific witnesses and/or presentations re-
garding specific issues. The DRO or 
Special Master shall control the nature 
and conduct of all hearings, including 
the sequence and extent of any testi-
mony. Evidentiary hearings on the 
record shall be conducted by the 
ODRA: 

(1) Where the DRO or Special Master 

determines that there are complex fac-
tual issues in dispute that cannot ade-
quately or efficiently be developed 
solely by means of written presen-
tations and/or that resolution of the 
controversy will be dependent on his/ 
her assessment of the credibility of 
statements provided by individuals 
with first-hand knowledge of the facts; 
or 

(2) Upon request of any party to the 

contract dispute, unless the DRO or 
Special Master finds specifically that a 
hearing is unnecessary and that no 
party will be prejudiced by limiting the 
record in the adjudication to the par-
ties’ written submissions. All witnesses 
at any such hearing shall be subject to 
cross-examination by the opposing 
party and to questioning by the DRO or 
Special Master. 

(l) The DRO or Special Master shall 

prepare findings and recommendations, 
which will contain findings of fact, ap-
plication of the principles of the AMS 
and other law or authority applicable 
to the findings of fact, and a rec-
ommendation for a final FAA order. 

(m) The DRO or Special Master shall 

conduct a de novo review using the pre-
ponderance of the evidence standard, 
unless a different standard is pre-
scribed for a particular issue. Notwith-
standing the above, allegations that 
government officials acted with bias or 
in bad faith must be established by 
clear and convincing evidence. 

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14 CFR Ch. I (1–1–24 Edition) 

§ 17.35 

(n) The Director of the ODRA may 

review the status of any contract dis-
pute in the Adjudicative Process with 
the DRO or Special Master. 

(o) A DRO or Special Master shall 

submit findings and recommendations 
to the Director of the ODRA or the Di-
rector’s designee. The findings and rec-
ommendations will be released to the 
parties and to the public, upon 
issuance of the final FAA order in the 
case. Should an ODRA protective order 
be issued in connection with the con-
tract dispute, or should the matter in-
volve proprietary or competition-sen-
sitive information, a redacted version 
of the findings and recommendations 
omitting any protected information, 
shall be prepared wherever possible and 
released to the public, as soon as is 
practicable, along with a copy of the 
final FAA order. Only persons admitted 
by the ODRA under the protective 
order and Government personnel shall 
be provided copies of the unredacted 
findings and recommendations. 

(p) Attorneys’ fees of a qualified pre-

vailing contractor are allowable to the 
extent permitted by the EAJA, 5 U.S.C. 
504(a)(1). 

See 14 CFR part 14. 

(q) Other than communications re-

garding purely procedural matters or 
ADR, there shall be no substantive 

ex 

parte  communication between ODRA 
personnel and any principal or rep-
resentative of a party concerning a 
pending or potentially pending matter. 
A potential or serving ADR neutral 
may communicate on an ex parte basis 
to establish or conduct the ADR. 

Subpart D—Alternative Dispute 

Resolution 

§ 17.35

Use of alternative dispute reso-

lution. 

(a) By statutory mandate, it is the 

policy of the FAA to use voluntary 
ADR to the maximum extent prac-
ticable to resolve matters pending at 
the ODRA. The ODRA therefore uses 
voluntary ADR as its primary means of 
resolving all factual, legal, and proce-
dural controversies. 

(b) The parties are encouraged to 

make a good faith effort to explore 
ADR possibilities in all cases and to 
employ ADR in every appropriate case. 
The ODRA uses ADR techniques such 

as mediation, neutral evaluation, bind-
ing arbitration or variations of these 
techniques as agreed by the parties and 
approved by the ODRA. At the begin-
ning of each case, the ODRA assigns a 
DRO as a potential neutral to explore 
ADR options with the parties and to 
convene an ADR process. See § 17.35(b). 

(c) The ODRA Adjudicative Process 

will be used where the parties cannot 
achieve agreement on the use of ADR; 
where ADR has been employed but has 
not resolved all pending issues in dis-
pute; or where the ODRA concludes 
that ADR will not provide an expedi-
tious means of resolving a particular 
dispute. Even where the Adjudicative 
Process is to be used, the ODRA, with 
the parties’ consent, may employ infor-
mal ADR techniques concurrently with 
the adjudication. 

§ 17.37

Election of alternative dispute 

resolution process. 

(a) The ODRA will make its per-

sonnel available to serve as Neutrals in 
ADR proceedings and, upon request by 
the parties, will attempt to make 
qualified non-FAA personnel available 
to serve as Neutrals through neutral- 
sharing programs and other similar ar-
rangements. The parties may elect to 
employ a mutually acceptable com-
pensated neutral at their expense. 

(b) The parties using an ADR process 

to resolve a protest shall submit an ex-
ecuted ADR agreement containing the 
information outlined in paragraph (d) 
of this section to the ODRA pursuant 
to § 17.17(c). The ODRA may extend this 
time for good cause. 

(c) The parties using an ADR process 

to resolve a contract dispute shall sub-
mit an executed ADR agreement con-
taining the information outlined in 
paragraph (d) of this section to the 
ODRA pursuant to § 17.29. 

(d) The parties to a protest or con-

tract dispute who elect to use ADR 
must submit to the ODRA an ADR 
agreement setting forth: 

(1) The agreed ADR procedures to be 

used; and 

(2) The name of the neutral. If a com-

pensated neutral is to be used, the 
agreement must address how the cost 
of the neutral’s services will be reim-
bursed. 

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127 

Federal Aviation Administration, DOT 

§ 17.51 

(e) Non-binding ADR techniques are 

not mutually exclusive, and may be 
used in combination if the parties 
agree that a combination is most ap-
propriate to the dispute. The tech-
niques to be employed must be deter-
mined in advance by the parties and 
shall be expressly described in their 
ADR agreement. The agreement may 
provide for the use of any fair and rea-
sonable ADR technique that is de-
signed to achieve a prompt resolution 
of the matter. An ADR agreement for 
non-binding ADR shall provide for a 
termination of ADR proceedings and 
the commencement of adjudication 
under the Adjudicative Process, upon 
the election of any party. Notwith-
standing such termination, the parties 
may still engage with the ODRA in 
ADR techniques (neutral evaluation 
and/or informal mediation) concur-
rently with adjudication. 

(f) Binding arbitration is available 

through the ODRA, subject to the pro-
visions of applicable law and the ODRA 
Binding Arbitration Guidance dated 
October 2001 as developed in consulta-
tion with the Department of Justice. 

(g) The parties may, where appro-

priate in a given case, submit to the 
ODRA a negotiated protective order for 
use in ADR in accordance with the re-
quirements of § 17.9. 

§ 17.39

Confidentiality of ADR. 

(a) The provisions of the Administra-

tive Dispute Resolution Act of 1996, 5 
U.S.C. 571, 

et seq., shall apply to ODRA 

ADR proceedings. 

(b) The ODRA looks to the principles 

of Rule 408 of the Federal Rules of Evi-
dence in deciding admissibility issues 
related to ADR communications. 

(c) ADR communications are not part 

of the administrative record unless 
otherwise agreed by the parties. 

Subpart E—Finality and Review 

§ 17.41

Final orders. 

All final FAA orders regarding pro-

tests or contract disputes under this 
part are to be issued by the FAA Ad-
ministrator or by a delegee of the Ad-
ministrator. 

§ 17.43

Judicial review. 

(a) A protester or contractor may 

seek review of a final FAA order, pur-
suant to 49 U.S.C. 46110, only after the 
administrative remedies of this part 
have been exhausted. 

(b) A copy of the petition for review 

shall be filed with the ODRA and the 
FAA Chief Counsel on the date that the 
petition for review is filed with the ap-
propriate circuit court of appeals. 

§ 17.45

Conforming amendments. 

The FAA shall amend pertinent pro-

visions of the AMS, standard contract 
forms and clauses, and any guidance to 
contracting officials, so as to conform 
to the provisions of this part. 

§ 17.47

Reconsideration. 

The ODRA will not entertain re-

quests for reconsideration as a routine 
matter, or where such requests evi-
dence mere disagreement with a deci-
sion or restatements of previous argu-
ments. A party seeking reconsideration 
must demonstrate either clear errors of 
fact or law in the underlying decision 
or previously unavailable evidence that 
warrants reversal or modification of 
the decision. In order to be considered, 
requests for reconsideration must be 
filed within ten (10) business days of 
the date of issuance of the public 
version of the subject decision or order. 

Subpart F—Other Matters 

§ 17.49

Sanctions. 

If any party or its representative 

fails to comply with an Order or Direc-
tive of the ODRA, the ODRA may enter 
such orders and take such other ac-
tions as it deems necessary and in the 
interest of justice. 

§ 17.51

Decorum and professional con-

duct. 

Legal representatives are expected to 

conduct themselves at all times in a 
civil and respectful manner appro-
priate to an administrative forum. Ad-
ditionally, counsel are expected to con-
duct themselves at all times in a pro-
fessional manner and in accordance 
with all applicable rules of professional 
conduct. 

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14 CFR Ch. I (1–1–24 Edition) 

§ 17.53 

§ 17.53

Orders and subpoenas for testi-

mony and document production. 

(a) Parties are encouraged to seek co-

operative and voluntary production of 
documents and witnesses prior to re-
questing a subpoena or an order under 
this section. 

(b) Upon request by a party, or on his 

or her own initiative, a DRO or Special 
Master may, for good cause shown, 
order a person to give testimony by 
deposition and to produce records. Sec-
tion 46104(c) of Title 49 of the United 
States Code governs the conduct of 
depositions or document production. 

(c) Upon request by a party, or on his 

or her own initiative, a DRO or Special 
Master may, for good cause shown, sub-
poena witnesses or records related to a 
hearing from any place in the United 
States to the designated place of a 
hearing. 

(d) A subpoena or order under this 

section may be served by a United 
States marshal or deputy marshal, or 
by any other person who is not a party 
and not less than 18 years of age. Serv-
ice upon a person named therein shall 
be made by personally delivering a 
copy to that person and tendering the 
fees for one day’s attendance and the 
mileage provided by 28 U.S.C. 1821 or 
other applicable law; however, where 
the subpoena is issued on behalf of the 
Product Team, money payments need 
not be tendered in advance of attend-
ance. The person serving the subpoena 
or order shall file a declaration of serv-
ice with the ODRA, executed in the 
form required by 28 U.S.C. 1746. The 
declaration of service shall be filed 
promptly with the ODRA, and before 
the date on which the person served 
must respond to the subpoena or order. 

(e) Upon written motion by the per-

son subpoenaed or ordered under this 
section, or by a party, made within ten 
(10) business days after service, but in 
any event not later than the time spec-
ified in the subpoena or order for com-
pliance, the DRO may— 

(1) Rescind or modify the subpoena or 

order if it is unreasonable and oppres-
sive or for other good cause shown, or 

(2) Require the party on whose behalf 

the subpoena or order was issued to ad-
vance the reasonable cost of producing 
documentary evidence. Where cir-
cumstances require, the DRO may act 

upon such a motion at any time after a 
copy has been served upon all parties. 

(f) The party that requests the DRO 

to issue a subpoena or order under this 
section shall be responsible for the pay-
ment of fees and mileage, as required 
by 49 U.S.C. 46104(d), for witnesses, offi-
cers who serve the order, and the offi-
cer before whom a deposition is taken. 

(g) Subpoenas and orders issued 

under this section may be enforced in a 
judicial proceeding under 49 U.S.C. 
46104(b). 

§ 17.55

Standing orders of the ODRA 

Director. 

The Director may issue such Stand-

ing Orders as necessary for the orderly 
conduct of business before the ODRA. 

Subpart G—Pre-Disputes 

§ 17.57

Dispute resolution process for 

Pre-disputes. 

(a) All potential disputes arising 

under contracts or solicitations with 
the FAA may be resolved with the con-
sent of the parties to the dispute under 
this subpart. 

(b) Pre-disputes shall be filed with 

the ODRA pursuant to § 17.59. 

(c) The time limitations for the filing 

of Protests and Contract Disputes es-
tablished in §§ 17.15(a) and 17.27(c) will 
not be extended by efforts to resolve 
the dispute under this subpart. 

§ 17.59

Filing a Pre-dispute. 

(a) A Pre-dispute must be in writing, 

affirmatively state that it is a Pre-dis-
pute pursuant to this subpart, and 
shall contain: 

(1) The party’s name, address, tele-

phone and Fax numbers and the name, 
address, telephone and Fax numbers of 
the contractor’s legal representative(s) 
(if any); 

(2) The contract or solicitation num-

ber and the name of the Contracting 
Officer; 

(3) A chronological statement of the 

facts and of the legal grounds for the 
party’s positions regarding the dispute 
citing to relevant contract or solicita-
tion provisions and documents and at-
taching copies of those provisions and 
documents; and 

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129 

Federal Aviation Administration, DOT 

Pt. 17, App. A 

(4) The signature of a duly authorized 

legal representative of the initiating 
party. 

(b) Pre-disputes shall be filed with 

the ODRA, AGC–70, Federal Aviation 
Administration, telephone (202) 267–3290 
as follows: 

(1) 600 Independence Avenue SW., 

Room 2W100, Washington, DC 20591 for 
filing by hand delivery, courier or 
other form of in-person delivery; 

(2) 800 Independence Avenue SW., 

Washington, DC 20591 [Attention: AGC– 
70, Wilbur Wright Bldg., Room 2W100] 
for filing by U.S. Mail; or 

(3) Numbers (202) 267–3720 or alternate 

(202) 267–1293 for filing by facsimile. 

(c) Upon the filing of a Pre-dispute 

with the ODRA, the ODRA will contact 
the opposing party to offer its services 
pursuant to § 17.57. If the opposing 
party agrees, the ODRA will provide 
Pre-dispute services. If the opposing 
party does not agree, the ODRA Pre- 
dispute file will be closed and no serv-
ice will be provided. 

[76 FR 55221, Sept. 7, 2011, as amended by 
Doc. No. FAA–2017–0075, 82 FR 14429, Mar. 21, 
2017] 

§ 17.61

Use of alternative dispute reso-

lution. 

(a) Only non-binding, voluntary ADR 

will be used to attempt to resolve a 
Pre-dispute pursuant to § 17.37. 

(b) ADR conducted under this sub-

part is subject to the confidentiality 
requirements of § 17.39. 

A

PPENDIX

TO

P

ART

17—A

LTERNATIVE

 

D

ISPUTE

R

ESOLUTION

(ADR) 

A. The FAA dispute resolution procedures 

encourage the parties to protests and con-
tract disputes to use ADR as the primary 
means to resolve protests and contract dis-
putes, pursuant to the Administrative Dis-
pute Resolution Act of 1996, Public Law 104– 
320, 5 U.S.C. 570–579, and Department of 
Transportation and FAA policies to utilize 
ADR to the maximum extent practicable. 
Under the procedures presented in this part, 
the ODRA encourages parties to consider 
ADR techniques such as case evaluation, me-
diation, or arbitration. 

B. ADR encompasses a number of processes 

and techniques for resolving protests or con-
tract disputes. The most commonly used 
types include: 

(1) 

Mediation.  The neutral or compensated 

neutral ascertains the needs and interests of 
both parties and facilitates discussions be-
tween or among the parties and an amicable 
resolution of their differences, seeking ap-
proaches to bridge the gaps between the par-
ties’’ respective positions. The neutral or 
compensated neutral can meet with the par-
ties separately, conduct joint meetings with 
the parties’’ representatives, or employ both 
methods in appropriate cases. 

(2) 

Neutral Evaluation. At any stage during 

the ADR process, as the parties may agree, 
the neutral or compensated neutral will pro-
vide a candid assessment and opinion of the 
strengths and weaknesses of the parties’’ po-
sitions as to the facts and law, so as to facili-
tate further discussion and resolution. 

(3) 

Binding Arbitration. The ODRA, after 

consultation with the United States Depart-
ment of Justice in accordance with the pro-
visions of the Administrative Disputes Reso-
lution Act offers true binding arbitration in 
cases within its jurisdiction. The ODRA’s 
Guidance for the Use of Binding Arbitration 
may be found on its website at: 

http:// 

www.faa.gov/go/odra. 

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