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23 

Federal Aviation Administration, DOT 

§ 5.23 

(3) Safety assurance in accordance 

with the requirements of subpart D of 
this part; and 

(4) Safety promotion in accordance 

with the requirements of subpart E of 
this part. 

(b) The Safety Management System 

must be maintained in accordance with 
the recordkeeping requirements in sub-
part F of this part. 

(c) The Safety Management System 

must ensure compliance with the rel-
evant regulatory standards in chapter I 
of Title 14 of the Code of Federal Regu-
lations. 

§ 5.5

Definitions. 

Hazard  means a condition that could 

foreseeably cause or contribute to an 
aircraft accident as defined in 49 CFR 
830.2. 

Risk  means the composite of pre-

dicted severity and likelihood of the 
potential effect of a hazard. 

Risk control means a means to reduce 

or eliminate the effects of hazards. 

Safety assurance means processes 

within the SMS that function system-
atically to ensure the performance and 
effectiveness of safety risk controls 
and that the organization meets or ex-
ceeds its safety objectives through the 
collection, analysis, and assessment of 
information. 

Safety Management System (SMS) 

means the formal, top-down, organiza-
tion-wide approach to managing safety 
risk and assuring the effectiveness of 
safety risk controls. It includes sys-
tematic procedures, practices, and poli-
cies for the management of safety risk. 

Safety objective means a measurable 

goal or desirable outcome related to 
safety. 

Safety performance means realized or 

actual safety accomplishment relative 
to the organization’s safety objectives. 

Safety policy means the certificate 

holder’s documented commitment to 
safety, which defines its safety objec-
tives and the accountabilities and re-
sponsibilities of its employees in re-
gards to safety. 

Safety promotion means a combina-

tion of training and communication of 
safety information to support the im-
plementation and operation of an SMS 
in an organization. 

Safety Risk Management means a proc-

ess within the SMS composed of de-
scribing the system, identifying the 
hazards, and analyzing, assessing and 
controlling risk. 

Subpart B—Safety Policy 

§ 5.21

Safety policy. 

(a) The certificate holder must have 

a safety policy that includes at least 
the following: 

(1) The safety objectives of the cer-

tificate holder. 

(2) A commitment of the certificate 

holder to fulfill the organization’s safe-
ty objectives. 

(3) A clear statement about the pro-

vision of the necessary resources for 
the implementation of the SMS. 

(4) A safety reporting policy that de-

fines requirements for employee re-
porting of safety hazards or issues. 

(5) A policy that defines unacceptable 

behavior and conditions for discipli-
nary action. 

(6) An emergency response plan that 

provides for the safe transition from 
normal to emergency operations in ac-
cordance with the requirements of 
§ 5.27. 

(b) The safety policy must be signed 

by the accountable executive described 
in § 5.25. 

(c) The safety policy must be docu-

mented and communicated throughout 
the certificate holder’s organization. 

(d) The safety policy must be regu-

larly reviewed by the accountable exec-
utive to ensure it remains relevant and 
appropriate to the certificate holder. 

§ 5.23

Safety accountability and au-

thority. 

(a) The certificate holder must define 

accountability for safety within the or-
ganization’s safety policy for the fol-
lowing individuals: 

(1) Accountable executive, as de-

scribed in § 5.25. 

(2) All members of management in 

regard to developing, implementing, 
and maintaining SMS processes within 
their area of responsibility, including, 
but not limited to: 

(i) Hazard identification and safety 

risk assessment. 

(ii) Assuring the effectiveness of safe-

ty risk controls. 

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24 

14 CFR Ch. I (1–1–24 Edition) 

§ 5.25 

(iii) Promoting safety as required in 

subpart E of this part. 

(iv) Advising the accountable execu-

tive on the performance of the SMS 
and on any need for improvement. 

(3) Employees relative to the certifi-

cate holder’s safety performance. 

(b) The certificate holder must iden-

tify the levels of management with the 
authority to make decisions regarding 
safety risk acceptance. 

§ 5.25

Designation and responsibilities 

of required safety management per-
sonnel. 

(a) 

Designation of the accountable exec-

utive. The certificate holder must iden-
tify an accountable executive who, ir-
respective of other functions, satisfies 
the following: 

(1) Is the final authority over oper-

ations authorized to be conducted 
under the certificate holder’s certifi-
cate(s). 

(2) Controls the financial resources 

required for the operations to be con-
ducted under the certificate holder’s 
certificate(s). 

(3) Controls the human resources re-

quired for the operations authorized to 
be conducted under the certificate 
holder’s certificate(s). 

(4) Retains ultimate responsibility 

for the safety performance of the oper-
ations conducted under the certificate 
holder’s certificate. 

(b) 

Responsibilities of the accountable 

executive.  The accountable executive 
must accomplish the following: 

(1) Ensure that the SMS is properly 

implemented and performing in all 
areas of the certificate holder’s organi-
zation. 

(2) Develop and sign the safety policy 

of the certificate holder. 

(3) Communicate the safety policy 

throughout the certificate holder’s or-
ganization. 

(4) Regularly review the certificate 

holder’s safety policy to ensure it re-
mains relevant and appropriate to the 
certificate holder. 

(5) Regularly review the safety per-

formance of the certificate holder’s or-
ganization and direct actions necessary 
to address substandard safety perform-
ance in accordance with § 5.75. 

(c) 

Designation of management per-

sonnel. The accountable executive must 

designate sufficient management per-
sonnel who, on behalf of the account-
able executive, are responsible for the 
following: 

(1) Coordinate implementation, 

maintenance, and integration of the 
SMS throughout the certificate hold-
er’s organization. 

(2) Facilitate hazard identification 

and safety risk analysis. 

(3) Monitor the effectiveness of safe-

ty risk controls. 

(4) Ensure safety promotion through-

out the certificate holder’s organiza-
tion as required in subpart E of this 
part. 

(5) Regularly report to the account-

able executive on the performance of 
the SMS and on any need for improve-
ment. 

§ 5.27

Coordination of emergency re-

sponse planning. 

Where emergency response proce-

dures are necessary, the certificate 
holder must develop and the account-
able executive must approve as part of 
the safety policy, an emergency re-
sponse plan that addresses at least the 
following: 

(a) Delegation of emergency author-

ity throughout the certificate holder’s 
organization; 

(b) Assignment of employee respon-

sibilities during the emergency; and 

(c) Coordination of the certificate 

holder’s emergency response plans with 
the emergency response plans of other 
organizations it must interface with 
during the provision of its services. 

Subpart C—Safety Risk 

Management 

§ 5.51

Applicability. 

A certificate holder must apply safe-

ty risk management to the following: 

(a) Implementation of new systems. 
(b) Revision of existing systems. 
(c) Development of operational proce-

dures. 

(d) Identification of hazards or inef-

fective risk controls through the safety 
assurance processes in subpart D of 
this part. 

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