780
14 CFR Ch. I (1–1–24 Edition)
§ 91.1021
(1) Make available to the Adminis-
trator at the program manager’s prin-
cipal base of operations, or at a place
approved by the Administrator, the
program manager’s management speci-
fications; and
(2) Allow the Administrator to make
any test or inspection, other than an
en route inspection, to determine com-
pliance respecting any matter stated in
paragraph (a) of this section.
(c) Each employee of, or person used
by, the program manager who is re-
sponsible for maintaining the program
manager’s records required by or nec-
essary to demonstrate compliance with
this subpart must make those records
available to the Administrator.
(d) The Administrator may deter-
mine a program manager’s continued
eligibility to hold its management
specifications on any grounds listed in
paragraph (a) of this section, or any
other appropriate grounds.
(e) Failure by any program manager
to make available to the Administrator
upon request, the management speci-
fications, or any required record, docu-
ment, or report is grounds for suspen-
sion of all or any part of the program
manager’s management specifications.
§ 91.1021
Internal safety reporting and
incident/accident response.
(a) Each program manager must es-
tablish an internal anonymous safety
reporting procedure that fosters an en-
vironment of safety without any poten-
tial for retribution for filing the re-
port.
(b) Each program manager must es-
tablish procedures to respond to an
aviation incident/accident.
§ 91.1023
Program operating manual
requirements.
(a) Each program manager must pre-
pare and keep current a program oper-
ating manual setting forth procedures
and policies acceptable to the Adminis-
trator. The program manager’s man-
agement, flight, ground, and mainte-
nance personnel must use this manual
to conduct operations under this sub-
part. However, the Administrator may
authorize a deviation from this para-
graph if the Administrator finds that,
because of the limited size of the oper-
ation, part of the manual is not nec-
essary for guidance of management,
flight, ground, or maintenance per-
sonnel.
(b) Each program manager must
maintain at least one copy of the man-
ual at its principal base of operations.
(c) No manual may be contrary to
any applicable U.S. regulations, foreign
regulations applicable to the program
flights in foreign countries, or the pro-
gram manager’s management specifica-
tions.
(d) The program manager must make
a copy of the manual, or appropriate
portions of the manual (and changes
and additions), available to its mainte-
nance and ground operations personnel
and must furnish the manual to—
(1) Its crewmembers; and
(2) Representatives of the Adminis-
trator assigned to the program man-
ager.
(e) Each employee of the program
manager to whom a manual or appro-
priate portions of it are furnished
under paragraph (d)(1) of this section
must keep it up-to-date with the
changes and additions furnished to
them.
(f) The program manager must en-
sure the appropriate parts of the man-
ual are accessible to flight, ground, and
maintenance personnel at all times
when such personnel are performing
their assigned duties.
(g) The information and instructions
contained in the manual must be dis-
played clearly and be retrievable in the
English language.
(h) Program managers that are also
certificated to operate under part 121
or 135 of this chapter may be author-
ized to use the operating manual re-
quired by those parts to meet the man-
ual requirements of subpart K, pro-
vided:
(1) The policies and procedures are
consistent for both operations, or
(2) When policies and procedures are
different, the applicable policies and
procedures are identified and used.
[Docket No. FAA–2001–10047, 68 FR 54561,
Sept. 17, 2003, as amended by Docket No.
FAA–2022–0912; Amdt. No. 91–368, 88 FR 34443,
May 30, 2023]
VerDate Sep<11>2014
14:00 Mar 14, 2024
Jkt 262047
PO 00000
Frm 00790
Fmt 8010
Sfmt 8010
Q:\14\14V2.TXT
PC31
aworley on LAPBH6H6L3 with DISTILLER